Kasim Sabir | Page 2

Friendly. That's about it. Beyond that they are irresponsibly uninformed. My partner and I realized we were lied to by the staff about the Clean Vehicle Tax That's about it. Beyond that they are irresponsibly uninformed. My partner and I realized we were lied to by the staff about the Clean Vehicle Tax Credit eligibility of the Hyundai Tucson Plug-In Hybrid SEL. The staff are friendly but are almost maliciously incompetent for being severely misinformed about their cars manufacturing and refusing to take responsibility. This was like a scam, considering we are likely not the first people to be victims of this, since they tell everyone asking about this that this applies to their tax return, despite it actually being supposed to be immediate. They also don't know their vehicle manufacturing, their laws, or how to do their jobs. Then they have the nerve to blame you for believing their lies; borderline predatory business behavior. We adore the car itself, but we find it hard to be happy with a car we were lured and trapped into. All this without even an apology for the misinformation (that we helped clear), much less any compensation. We are crushed after days spent trying to reach the team too busy to help us, that we can't even return the car or receive any help at all for their collective lie that costs $7500. Go somewhere more educated on hybrids/EV laws. More

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DO NOT buy an electric vehicle from this branch as their staff do not fully understand the Clean Vehicle Tax credit that EV and PHEV get. I was told during my purchase by multiple staff and by finance that staff do not fully understand the Clean Vehicle Tax credit that EV and PHEV get. I was told during my purchase by multiple staff and by finance that my car was eligible for a $7,500 tax credit. Then shortly after the purchase I learned I can apply said credit immediately to lower the financing. Though after 4 days of trying to get help on accessing my paperwork on the purchase I learn the car is NOT covered by the credit, and that their is nothing they can do for falsely claiming it ever did, I am now one of probably many purchaser from this branch who purchased this car and will NOT be getting aforementioned credit at all. I find this very disappointing as I found all the staff to be very friendly, but that doesn't make up for the lack of knowledge on their own vehicles. More

by Logan Duffy Verified Customer Verified Customer

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I worked with Rachel and Kassim. They were amazing. Rachel and a few others always returned texts and emails in a few minutes. I tried over a dozen dealers. The only dealer that They were amazing. Rachel and a few others always returned texts and emails in a few minutes. I tried over a dozen dealers. The only dealer that was straightforward was Seattle Hyundai. More

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Self person and managers are extremely knowledgeable, helpful, and professional. They make find a car, very easy and pleasurable helpful, and professional. They make find a car, very easy and pleasurable More

by Mcsether Verified Customer Verified Customer

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"Kasim, the car salesperson, provided an exceptional buying experience. His extensive knowledge, patience, and genuine interest in finding the right fit made the process enjoyable. Highly recommend his buying experience. His extensive knowledge, patience, and genuine interest in finding the right fit made the process enjoyable. Highly recommend his expertise!" More

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Great service, friendly staff. Will work to get you the best deal Tee, kasim, Ryan helped us! Will work to get you the best deal Tee, kasim, Ryan helped us! More

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Kasim was very helpful and patient with us, and explained us the features of the car. Ryan was great too and gave us a detailed explanation of all add one and financing options. us the features of the car. Ryan was great too and gave us a detailed explanation of all add one and financing options. More

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Very simple sale and transfer nice working with them. we even had to drop some paperwork off and they were right there we even had to drop some paperwork off and they were right there More

by bale.isis2 Verified Customer Verified Customer

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Excellent service and family orientated. Best dealership in Washington. Everyone very helpful and friendly. Thank you Best dealership in Washington. Everyone very helpful and friendly. Thank you More

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I had a good experience leasing my vehicle. This is the third vehicle that I have leased from Seattle Hyundai. This is the third vehicle that I have leased from Seattle Hyundai. More

by KELAN_POTUCEK Verified Customer Verified Customer

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