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Katelyn Neu
Katelyn Neu at Audi Dallas
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Katelyn Neu | Page 3

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Katelyn Neu

February 18, 2022

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Employee Rating

The entire experience at Audi Dallas is something entirely unique and genuine. Exemplary customer care from start to finish. Not only is the facility Beautiful but so are the personalities that drive More

by Petesmckgeets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hunter

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Feb 18, 2022

Audi Dallas responded

Petesmckgeets, thank you for sharing 5-star praise and noting Brandon Hunter and Kaitlyn offered exemplary customer care! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

January 25, 2022

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Employee Rating

Going to get my car serviced at Audi Dallas is a pleasure. Always have top of the line service provided by my service provider Katelyn and leave with peace of mind knowing that everything was servic More

by Nick.OBrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kurt Schuster

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Jan 26, 2022

Audi Dallas responded

Nick.OBrien, thanks for sharing kind words and noting your experience with Katelyn and Kurt! We appreciate your praise and look forward to future opportunities to serve you. See you next time. Thanks again!

January 04, 2022

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Employee Rating

Nice people. Clean facility. Everything was handled smoothly and efficiently. I would recommend. Thank you. More

by April
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jan 05, 2022

Audi Dallas responded

April, thank you for sharing praise regarding your experience working with Katelyn! We appreciate your mention of our nice people and clean facility! Let us know when we may serve you next. Thanks again!

December 15, 2021

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Employee Rating

Would not take my car anywhere but to Audi Dallas where I purchased it. Very efficient, courteous and customer oriented. Katelyn, my service advisor, did an excellent job with this maintenance service call. More

by lferguson9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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Dec 16, 2021

Audi Dallas responded

lferguson9, thank you for sharing praise regarding your experience with Katelyn. We appreciate your endorsement and look forward to serving you additionally next time! Best wishes!

November 27, 2021

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I was there for my 60K service and it was a pleasurable experience as usual. More

by brianmkwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 27, 2021

Audi Dallas responded

brianmkwilliams, thank you for sharing your experience servicing your for your 60k interval recently. We appreciate your tag of working with Katelyn and we look forward to serving you additionally when the opportunity arises. Thanks again!

October 11, 2021

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Employee Rating

Exceptional care and courtesy given during the servicing of my vehicle. They offered a fu explanation of what was done and offered me options. More

by José R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alan Cavin

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Oct 12, 2021

Audi Dallas responded

José, thank you for noting exceptional care and courtesy during your visit. We appreciate each opportunity to serve you and look forward to the next. Thanks again! Best wishes.

October 09, 2021

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Dallas Audi on Lemmon did a great job fixing my car, HOWEVER, I’m confused as to what the warranty actually covers. More

by Marieke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz, Andy Mireles , Adam Seely

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Oct 11, 2021

Audi Dallas responded

Marieke, thank you for sharing praise regarding your experience with us in service. We appreciate your praise and want to provide you direct path to our Service Director, Daniel McClure at daniel.mcclure@audidallas.com or 214.561.1850 who would be happy to go over your warranty coverages with you. We look forward to serving you additionally. Thanks again!

Oct 11, 2021

Marieke responded

I’m withdrawing all my praise since I paid you over $1700 to fix my back passenger wheel and I go to a doctor’s appointment and I’m driving down Centdal and both passenger wheels came off 2 miles before Knox exit. I want my money back. Maria Gary 505-670-4883

September 25, 2021

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Employee Rating

I absolutely Love Audi Dallas! Katelyn Neu is AWESOME!! Wyatt Foster performs miracles! I really wish I could leave 10 stars. Just impeccable customer service and auto repair. More

by Shyra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Foster

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Sep 27, 2021

Audi Dallas responded

Shyra, thanks for your kind words regarding your experience with Katelyn and Wyatt! We appreciate your endorsement and look forward to serving you again next time. Best wishes!

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