I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.
Read moreDealership Experience
33 yrs, 5 mos
145 Reviews
Write a Review145 Reviews of Kathleen Baade
November 26, 2019
Family the crew at Helms Brothers always makes you feel at Home . Kathleen Baade my sales rep always treats me like family and goes the extra mile to ensure the crew at Helms Brothers always makes you feel at Home . Kathleen Baade my sales rep always treats me like family and goes the extra mile to ensure my customer satisfaction ...... More
Other Employees Tagged: Andy Lin, Giacomo Liparoto
November 15, 2019
Kathleen very friendly, Great service , I will not go their We have other choice beside Mercedes-Benz Cause Kathleen We came back. She take her time explained everything to us. After services was great...Thanks We have other choice beside Mercedes-Benz Cause Kathleen We came back. She take her time explained everything to us. After services was great...Thanks Kathleen More
Other Employees Tagged: MJ Caesar
November 14, 2019
Saleslady Kathleen Baade, my sales lady, was very professional, extremely helpful, very knowledgeable, easy to deal with, accommodating at every level and pleas Kathleen Baade, my sales lady, was very professional, extremely helpful, very knowledgeable, easy to deal with, accommodating at every level and pleasant and fun to be around. She was NOT slick like some car salesmen who will try to trick you into buying things you might not need. I would definitely contact her at the end of my lease. She is a KEEPER. More
Other Employees Tagged: Don’t know any other names.
October 22, 2019
Outstanding Service Kathleen Baade went above and beyond to make sure I got the car I was specifically looking for. She worked within my budget and I am very pleased with Kathleen Baade went above and beyond to make sure I got the car I was specifically looking for. She worked within my budget and I am very pleased with the car and service she provided. More
October 06, 2019
Excellent Kathleen I was very helpful. She helped me select a car. I have already purchased a car from Kathleen about 9 years ago. She was the reason I came bac Kathleen I was very helpful. She helped me select a car. I have already purchased a car from Kathleen about 9 years ago. She was the reason I came back to Helms Mercedes. More
September 10, 2019
Excellent customer service. Kathleen B. is super sweet and made me feel comfortable. She helped me select the perfect car for me! She is super pleasant and has a lovely sense of Kathleen B. is super sweet and made me feel comfortable. She helped me select the perfect car for me! She is super pleasant and has a lovely sense of style! More
August 26, 2019
Pleasant,non taxing. My wife and I Lease two new cars every three years.Our sales representative for the past six cars has been Kathleen Baade Kathy is knowledgeable,highl My wife and I Lease two new cars every three years.Our sales representative for the past six cars has been Kathleen Baade Kathy is knowledgeable,highly competent,trust inspiring and professional.I look foreward to dealing with her in the future and would recommend her to anyone in the market for a MB.Kathy is a great sales representative and an outstanding person. More
August 19, 2019
Excellent customer care My First Mercedes and Andy Hyun made my decision so simple, took care of me through the process and explaining the cars available. so thrilled to hav My First Mercedes and Andy Hyun made my decision so simple, took care of me through the process and explaining the cars available. so thrilled to have bought it from Helms, it is a little out of my area but worth the distance More
August 19, 2019
Kathleen Baade was an awesome Salesperson! This was our first experience with the dealership and must say it was a great experience. Our sales lady was just awesome. Best experience buying a ca This was our first experience with the dealership and must say it was a great experience. Our sales lady was just awesome. Best experience buying a car. More
August 14, 2019
Awesome Customer Service Kathleen was able to provide friendly and attentive customer service. She had great knowledge of the model we were looking for, the best part was when Kathleen was able to provide friendly and attentive customer service. She had great knowledge of the model we were looking for, the best part was when she went and confirmed her inventory sheet and notified us that the model we were looking for just came in red! My husband and I were sold! The process after that was quick and efficient! More
Other Employees Tagged: Dennis Kwong

