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Kathleen Baade
145 Reviews
I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.
Read moreDealership Experience
33 yrs, 5 mos
145 Reviews
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145 Reviews of Kathleen Baade
July 22, 2019
excelent service Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on ke Kathleen was very professional in handling the delay of my 2020 350 GLE. She made frequent calls to update me on the status and provided advice on keeping the older lease until the new vehicle became available. Advice was also provided on the best options in the various packages available for the vehicle of my choice. In addition, when the vehicle was delivered, she took the time to go over the details the car. More
by CARLSTIEN
Verified CustomerOther Employees Tagged: Jennifer Lang
July 09, 2019
Satisfied customer Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Th Kathleen was a pleasure to work with. Very professional and accomodating. She searched far and wide to get me my GLC 63 which is an absolute beast. Thanks for making my first time MB experience a great one. More
by ANDREWDON138
June 27, 2019
Bye bye Ny Awesome customer service, very friendly staff and very helpful. Good Support from first step to last step, would recommended them to family and frie Awesome customer service, very friendly staff and very helpful. Good Support from first step to last step, would recommended them to family and friends with out hesitation. Thanks again Kathleen , Dennis and Juan More
by Dr.habibee
Other Employees Tagged: Dennis Kwong
May 24, 2019
Great service Perfect service by Kathleen Baade - very helpful and diligent- looked for the best deal for me- very dedicated to making me feel at home and satisfied Perfect service by Kathleen Baade - very helpful and diligent- looked for the best deal for me- very dedicated to making me feel at home and satisfied More
by REENACTORS
Other Employees Tagged: Jennifer Lang
May 18, 2019
Service and customer service is outstanding Service and customer service is outstanding. Dennis and Kathleen provided amazing service and made the transaction very smooth. The financial departme Service and customer service is outstanding. Dennis and Kathleen provided amazing service and made the transaction very smooth. The financial department was also very smooth. More
by AKIL.SHAIKHR
Other Employees Tagged: Dennis Kwong
May 06, 2019
Kathleen was awesome an very patient an knowledgeable i woul I love the sevice an professionalism of the employees at thie dealer! I highly recommend it to anyone. The process is long but the wait is well worth I love the sevice an professionalism of the employees at thie dealer! I highly recommend it to anyone. The process is long but the wait is well worth it!! More
by ERNESTINE35NHBW
Other Employees Tagged: Jennifer Lang , Come visit i started with kelvin whom i will always love but Kathleen is super great now that kelivin moved up an also rachel nieves is great!!
April 25, 2019
Great to work with! Great dealer to work with. Very fair and trustworthy. Dennis and Kathleen were great to work with and made me feel like a VIP! I highly recommend! Great dealer to work with. Very fair and trustworthy. Dennis and Kathleen were great to work with and made me feel like a VIP! I highly recommend! More
by JASONBARTELSTONE
Other Employees Tagged: Dennis Kwong
April 03, 2019
The Company that greatly improved I bought my 420 SEL IN 1986, The experience was quite different from now. Everyone involved has been very pleasant and helpful,especially Dennis and I bought my 420 SEL IN 1986, The experience was quite different from now. Everyone involved has been very pleasant and helpful,especially Dennis and Kathleen. More
by PRASERT
Other Employees Tagged: Dennis Qwan
March 24, 2019
Excellent service.and worked respectfully Treated customer with respect and did answer all pertinent questions especially sales person was willing to go as far as possible to make us feel comf Treated customer with respect and did answer all pertinent questions especially sales person was willing to go as far as possible to make us feel comfortable. Thanks. More
by KURIEN.THOMAS
February 26, 2019
Amazing experience Really patient and work to satisfy your needs. Really worked to get a price that was in our budget and the communication was top notch. Really patient and work to satisfy your needs. Really worked to get a price that was in our budget and the communication was top notch. More
by HESTEVEZ23
Other Employees Tagged: Jennifer Lang
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