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Kathleen Baade
145 Reviews
I have been in the automotive industry for 30 years. I have had the opportunity to work, learn and expand my automotive knowledge in our state-of-the-art service department for most of them. I have also attended automotive technical classes as well. I joined our sales team in September of 2009 after a leave to raise my children. I’m very thankful for my warm welcome back. I have always had a passion for automobiles and hope to apply it towards your needs. I have been married for 24 years. We have 3 daughters 21, 18 and 14. I’m on tour with them when I’m not here at Helms Bros.
Read moreDealership Experience
33 yrs, 5 mos
145 Reviews
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145 Reviews of Kathleen Baade
January 14, 2019
Lease Renewal Excellent sales service. Took time in explaining new Car Play system in the new C-Class. Made me feel comfortable in choosing the right car for my bu Excellent sales service. Took time in explaining new Car Play system in the new C-Class. Made me feel comfortable in choosing the right car for my budget. More
by JENTSIKOTIS
Verified CustomerOther Employees Tagged: Jennifer Lang
January 14, 2019
Been dealing with Kathleen since 2011. Shes the best ! Kathleen is the best at Helms. I will only buy from her. She puts the customer first and is always available to speak. She address all questions and Kathleen is the best at Helms. I will only buy from her. She puts the customer first and is always available to speak. She address all questions and is very knowledgeable. More
by ABOZZOLO
Other Employees Tagged: Jennifer Lang, Giacomo Liparoto
December 21, 2018
excellent the professionalism and service was unparalleled . I am beyond grateful that i was able to get my vehicle from such a awesome facility. Thank you!!! the professionalism and service was unparalleled . I am beyond grateful that i was able to get my vehicle from such a awesome facility. Thank you!!! More
by HARPERJERMAIN
November 09, 2018
Helms Best Dealership. Outstanding Customer Service Kathleen and Suzanne at Helms are OUTSTANDING. The employees at this location on a scale of 1 to 10 are a 20. Exceptional, Superb. Caring custome Kathleen and Suzanne at Helms are OUTSTANDING. The employees at this location on a scale of 1 to 10 are a 20. Exceptional, Superb. Caring customer service and communication. More
by MICHELLE.A.DOUGLAS
Other Employees Tagged: Suzanne Cochrane, Jennifer Lang
October 31, 2018
Great experience We just leased our 3rd Mercedes from Helms Bros. Each time the experience exceeds the previous excellent experience. We were able to get our new car i We just leased our 3rd Mercedes from Helms Bros. Each time the experience exceeds the previous excellent experience. We were able to get our new car in less than 4 hours. They took care of the insurance transfer. Kathleen Baade was terrific. When it comes to service you feel like you are treated like their only customer. You can wait at the lounge and have coffee, bagels, water or snacks while reading the newspapers or they actually offer to drive you home if the servicing takes an extended period of time and deliver your car to your home when it’s finished. Have been dealing with Jack Liparoto for all my service needs. Great guy to work with More
by JDAG_
Other Employees Tagged: Jennifer Lang, Giacomo Liparoto
October 12, 2018
Client first Employees are very courteous, smile and professional people with dignity and knowledge of the products especially my sales lady, Kathleen. Customer se Employees are very courteous, smile and professional people with dignity and knowledge of the products especially my sales lady, Kathleen. Customer service at the front desk they help you with a smile. Thanks! More
by GBBENITEZ72
Other Employees Tagged: Jennifer Lang , Jon Saint-Louis
September 19, 2018
A O K Very well run dealership in all ways. Sales help knows there stuff .Kathleen Baade is top shelf as far as salespeople are concerned. Jennifer was grea Very well run dealership in all ways. Sales help knows there stuff .Kathleen Baade is top shelf as far as salespeople are concerned. Jennifer was great calling me on the phone checking on cars and setting me up with Kathleen. More
by GRUMPY2001
Other Employees Tagged: Jennifer Lang , Dennis Qwan
September 07, 2018
Good first Impression During my visit sales representative was very helpful, engaging, with positive and friendly attitude. She listened to my request and concerns about us During my visit sales representative was very helpful, engaging, with positive and friendly attitude. She listened to my request and concerns about used cars and provided me with couple choices based on my needs. More
by TERRY
July 13, 2018
Great experience and great help, Left with the car I wanted at my price range. Great help from Kathleen. Will recommended anyone who wants Benz to her and to this dealership. Left with the car I wanted at my price range. Great help from Kathleen. Will recommended anyone who wants Benz to her and to this dealership. More
by ARTUROFIERRO308
June 29, 2018
It was good Always has cold drinks and snacks out. . Staff very friendly. Easy to book reserve loaner car. Why did they stop doing the free car wash for Merced Always has cold drinks and snacks out. . Staff very friendly. Easy to book reserve loaner car. Why did they stop doing the free car wash for Mercedes owners. If the car is a Mercedes. More
by PTSGLAUBACH
Other Employees Tagged: Daniel Rhee
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