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Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
880 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 19, 2026
Great service and most of all the staff are very helpful
and friendly specially Zack Kaplan he’s always nice and helpful I drive 2 hours away to get my service done
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by Gus
Employees Worked With
Zack kaplan
June 19, 2026
My experience with Criswell Jeep wasn’t a good one.
They charged a diagnostic fee that was never mentioned beforehand.l felt like they are not trustworthy.
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by Tafazzal Hossain
Employees Worked With
Becky
June 19, 2026
Bucky at the service shop was more than helpful and
actually took the time to explain the issues found with my car. He even took the time to help me weigh my options when it came to differing routes of
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by jalenparrish88
Employees Worked With
Clipper, Bucky
Dealership Inventory (354 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Home Delivery
- No Contact Transactions
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
