Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus

Kathryn Venable | Page 7

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Kathryn Venable

August 03, 2024

Dealership Rating
Employee Rating

Great dealership very nice people very kind ask you anything do you need very good looking dealership inside and out More

by KEYKEY08
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2024

Price LeBlanc Lexus responded

Thank you for your kind words about our dealership and staff! We are glad to hear that you had a positive experience with us.

August 01, 2024

Dealership Rating
Employee Rating

Katherine, our service contact was very friendly and helpful in scheduling us, and provided a loaner since the brakes took all day to complete. More

by BISTRE1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Price LeBlanc Lexus responded

We are pleased to hear that our team was able to assist you in scheduling your service and provide a loaner vehicle while your brakes were being worked on. Thank you for coming in!

July 31, 2024

Dealership Rating
Employee Rating

The service was done as schedule and a review of teh work performed was discussed. Overall, we are pleased. More

by dthib2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Colvin

Aug 02, 2024

Price LeBlanc Lexus responded

We are glad to hear that you were pleased with the service and that everything was completed as scheduled!

July 29, 2024

Dealership Rating
Employee Rating

Pleasant, knowledgeable and helpful. Up to date on vehicles and required service. Easy to schedule service. More

by Charlotte DIANNECDUBROC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Callahan

Jul 30, 2024

Price LeBlanc Lexus responded

We're so happy to know you had a positive experience scheduling service with us, Charlotte!

July 29, 2024

Dealership Rating
Employee Rating

Great experience, as always. Kathryn was extremely helpful. Very comfortable and pleasant waiting area. Finished the service in less than an hour. More

by JORDYNMP
Service Price Transparency
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Recommend Dealer
Yes
Jul 29, 2024

Price LeBlanc Lexus responded

We strive to make every visit efficient and pleasant for our customers, so we love hearing about your positive experience, Jordyn!

July 27, 2024

Dealership Rating
Employee Rating

Mechanic gave a cursory look over, checked off on thorough inspection, listed tires pressures at 32 yet they're 37/38, said transmission "learned" how to shift from prior owner so it's too bad about More

by Berta z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 30, 2024

Price LeBlanc Lexus responded

Berta, we want to sincerely apologize for any inconvenience or frustration this may have caused you. We can assure you that our service team at Price LeBlanc Lexus takes their responsibilities very seriously, and we strive to deliver accurate and detailed reports. At your earliest convenience, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

July 22, 2024

Dealership Rating
Employee Rating

Very accommodating, patient, nice and thorough individuals. Lexus is already a great product the people just top it off. More

by Mary L.
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2024

Price LeBlanc Lexus responded

We're always happy to have you, Mary! Our team appreciates your kind words.

July 22, 2024

Dealership Rating
Employee Rating

Complete service missed clearing code emergency brake needs service on dash and others. This was safety related and Unacceptable customer service especially on elderly persons vehicle. More

by faymorrison32
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Lori Puhl, Lucas DeLacerda

Jul 23, 2024

Price LeBlanc Lexus responded

We're sorry to hear about your recent experience with us. Our team takes customer safety very seriously, and we sincerely apologize for any frustration resulting from your service. Your safety and satisfaction are our top priorities, and we are committed to serving you well. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 at your earliest convenience.

July 22, 2024

Dealership Rating
Employee Rating

This dealership goes to extreme measures to make getting your vehicle serviced a pleasant experience More

by BSIVEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Price LeBlanc Lexus responded

We're always going to have your back! Thank you for trusting us with your vehicle service.

July 20, 2024

Dealership Rating
Employee Rating

The level of service provided makes my wife happy and keeps us coming back to Price LeBlanc Lexus for our vehicle shopping. More

by JDDIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Price LeBlanc Lexus responded

We're glad our level of service was satisfactory for you! Thank you for coming in to Price LeBlanc Lexus.

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