Kathy Ottmer | Page 11

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and friendly and that you enjoyed the nice and clean facility. It's great that you had the opportunity to explore the new Subarus. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey Kathleen, Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with your new Subaru! If you have any more comments or if there's anything else we can assist you with, feel free to let us know! Safe and happy driving! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PSIMIONE7, Thank you for your positive feedback! We're thrilled to hear that Kathy was great, professional, and very helpful. It's wonderful to know that your Subaru is well taken care of by our technicians. If there's anything more you'd like to share or if you have further comments, feel free to let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JMAN40, Thank you for your positive feedback! We're thrilled to hear about your excellent service experience and that Kathy made sure to accommodate your specific time request! Attentiveness to your needs is a priority for us, and we're glad Kathy provided that level of service. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CONGO501, Thank you for sharing your feedback! We appreciate your positive comments about the excellent service. Regarding your concern about repair prices during this inflationary time, we understand the challenges, and we always strive to provide fair and competitive pricing. Our service team uses dealer-certified technicians utilizing dealer-certified parts, and this can add to the price. If you have specific concerns or questions about pricing, please feel free to reach out, and we'll do our best to address them! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MSMRMD29, Thank you for sharing your positive service experience with us! We're pleased to hear that your car was serviced on time and efficiently and that Kathy provided knowledgeable and friendly service! It's great to know that you found our waiting room comfortable and pleasant. If there's anything else you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KGOFF2014, Thank you for your positive feedback! We're thrilled to hear that Nicole and Kathy provided you with a pleasant, efficient, and knowledgeable experience. Customer satisfaction is our priority, and we're glad we could make your interactions with our team enjoyable. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi CONGO501, Thank you for sharing your positive experience! We're glad to hear that you were very happy with our service and that Kathy was helpful in identifying a problem and resourceful in suggesting repairs! Your satisfaction is important to us, and we're dedicated to providing excellent service. If you ever have more to share or need further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi SWISTBARBARA, Thank you for your positive feedback! We're delighted to hear that you had no waiting time, enjoyed a delicious cup of coffee, and your car was serviced promptly! Your satisfaction is important to us, and we're here to ensure your automotive experience is excellent. If you ever have more to share, need further assistance, or just want another cup of coffee, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MCHOGREBE, Thank you for your kind words about our dealership! We're delighted to hear that the staff is very professional and courteous and that they always listen to your concerns! Your satisfaction is important to us, and we're here to ensure your automotive needs are met. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team