Kathy Ottmer
Kathy Ottmer at Lester Glenn Subaru
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Kathy Ottmer

Service Consultant

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
99 Reviews

Dealership Experience

22 yrs, 2 mos

Industry Experience

42 yrs, 5 mos

4.9

99 Reviews

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99 Reviews of Kathy Ottmer

April 27, 2024

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Employee Rating

Service was great, thank you Kathy Ottmer for your help- especially with that scratch in my door. Also appreciated the inspection came with photos and video by the tech! More

by RACHELMAS86
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bert Gomez

April 26, 2024

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The service advisor Cathy Ottmer met me at my car, explained the service that was about to be done and showed me a video of the technician doing the work. More

by Joan Zanistowski
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Recommend Dealer
Yes

April 26, 2024

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Service is always great! Everyone takes time to take care of all problems even ones that might show up are revealed and explained the need for immediate action or should caus More

by EJBJUNE16
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Recommend Dealer
Yes

April 25, 2024

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Always great service. Kathy is a great service manager all my problems are always taken care of promptly More

by Jim P
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Giordano

April 24, 2024

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This was a very stress free experience and any problems we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very f More

by catherine klina
Sales Price Transparency
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Recommend Dealer
Yes

April 24, 2024

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Kathy Ottmer is an amazing representative. It's obvious that she knows how to take care of her customers and possesses a wealth of knowledge about Subaru's operation and maintenance. I've bee More

by vingoe110
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Recommend Dealer
Yes

April 23, 2024

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Very pleasant experience. Everyone I dealt with was courteous and very experienced in what they did. Will keep using this service center for my Subaru. More

by AZZILAINE
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Recommend Dealer
Yes

April 21, 2024

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The team of service agents where exceptional when addressing any questions I had . Explained everything I had asked about. More

by JANICEEISMANN1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kerry Monica, Jr., Keith Conroy

Apr 26, 2024

Lester Glenn Subaru responded

Hi Janice, Thank you for sharing your experience! We're thrilled to hear that our service team provided you with exceptional assistance and addressed all your questions thoroughly! Providing clear explanations and attentive service is what we aim for, and we're glad to hear that we met your expectations. If you ever have more questions or need further assistance in the future, don't hesitate to reach out to us. We appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

April 20, 2024

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Courteous friendly and professional while eager to assist customers in anyway. Informative about service and needs for your care. More

by ZAFFJ204
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

April 19, 2024

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Employee Rating

Kathy Ottmer is a great asset as service consultant at Lester Glenn Suburu. Completely trust her decisions in knowing what is best for our two Suburu s. She is extremely knowledgeable and It is a comfort More

by DATTOLI
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2024

Lester Glenn Subaru responded

Hi DATTOLI, Thank you for sharing your experience with us! We're delighted to hear that Kathy has been great! Building trust and providing knowledgeable guidance is what we strive for, and we're glad Kathy has consistently delivered on that front! Your satisfaction and confidence mean a lot to us, and we appreciate your trust and support. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team

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