Kathy Smith | Page 28

Oil change They did a great job. My truck was ready in no time. The staff did a great job, as usual. They let me know if there was a problem and fixed it on They did a great job. My truck was ready in no time. The staff did a great job, as usual. They let me know if there was a problem and fixed it on the spot. I have always taken my truck to them. More

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Great service as all ways. They get you and and out as soon as they can . Great waiting room and kid friendly very clean. Thanks as all ways. They get you and and out as soon as they can . Great waiting room and kid friendly very clean. Thanks More

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Vehicle service I've always had good service when I've brought my vehicle in Gates Nissan. The last vehicle I bought was a smooth experience, thanks to Anthony Logan. I've always had good service when I've brought my vehicle in Gates Nissan. The last vehicle I bought was a smooth experience, thanks to Anthony Logan. Kathy and Pam have my vehicle in and out in a timely manner, which is a big plus, thanks to the technicians. One thing I saw at my last service is that everyone did not know the terms of my free oil changes up to 75000 miles. Kathy was on the phone trying to get it figured out tho, hopefully she did. More

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Best dealership in KY! I have been going to Gates Nissan for almost 10 years now and have built relationships with both sales and auto repair service employees. They treat I have been going to Gates Nissan for almost 10 years now and have built relationships with both sales and auto repair service employees. They treat you like family and make purchasing and servicing of your vehicle a pleasant experience. The best dealership in Kentucky!! More

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Service Dept. Review The service department staff are very helpful and professional! I love the fact that my Rogue is always freshly washed when I pick it up. They are ver The service department staff are very helpful and professional! I love the fact that my Rogue is always freshly washed when I pick it up. They are very busy but always take the time to answer all of my questions and are very polite as well. I appreciate them very much! My experience is always pleasant and I leave feeling great driving a clean vehicle! More

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Service and repair Everyone was professional friendly, repaired my car in a timely manner so I would not roast in this heat. They made me feel special. Thanks to everyon Everyone was professional friendly, repaired my car in a timely manner so I would not roast in this heat. They made me feel special. Thanks to everyone. More

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Regular Service PRO: Service department is great, I always get prompt attention and they all have great personalities so coming in to get my vehicle serviced is not PRO: Service department is great, I always get prompt attention and they all have great personalities so coming in to get my vehicle serviced is not dreaded CON: I don't receive any coupons for oil changes or other services via email but I'm always receiving emails wanting me to purchase another vehicle from them. Because this is my 4th brand new vehicle I've purchased I would like to receive some sort of discount as a "Loyal Customer" at checkout. I have a friend that purchased her brand new Nissan from a competitor and the deciding factor was she received 3 years free oil changes (the vehicle pricing was the same). More

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New nissan!! Excellent quality! Not too pushy! 100% satisfaction. We were in and out within a couple hours, very satisfied. Even waited to pull my credit, til the Excellent quality! Not too pushy! 100% satisfaction. We were in and out within a couple hours, very satisfied. Even waited to pull my credit, til the deal was nearly complete. More

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Excellent Experience Highly recommend. Knowledgeable, efficient and extremely courteous. Have never had reason to doubt cost or service. Thanks to the staff and mechanics Highly recommend. Knowledgeable, efficient and extremely courteous. Have never had reason to doubt cost or service. Thanks to the staff and mechanics at Gates Nissan. More

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First time at Gates for an oil change due to another location not being able to put my low sitting car on the ramp. The staff was very professional, friendly an at Gates for an oil change due to another location not being able to put my low sitting car on the ramp. The staff was very professional, friendly and polite. Even though I just had service performed on my car, I'm sure the sales department is just as amiable and helpful as the experience I encountered. The service was great, and I would recommend it! More

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