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Katie Eckman
Katie Eckman at Gordie Boucher Ford of Kenosha

Katie Eckman

Quick Lane Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

Contact Me
4.9
81 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

1 yr, 7 mos

Specialties & Trainings

Customer Care Representative

Service Advisor

4.9

81 Reviews

Write a Review

81 Reviews of Katie Eckman

October 27, 2025

Dealership Rating
Employee Rating

Great people to deal with my car. \nThey were efficient , and I would go back again More

by knutsen.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Mel Burges, Brianna Williams, Jay Guadarrama, Jhez Gundran

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Oct 27, 2025

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

October 25, 2025

Dealership Rating
Employee Rating

I was pleased with the service that was provided and the time in which it was performed. Staff was very pleasant and informative about what was going on with my vehicle. More

by Rhamm819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Cooper, Duane Henderson, Barb Derose, Brianna Williams

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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Belal Barakat Service Manager 262-697-0700

October 25, 2025

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Employee Rating

Katie was great very efficient in the which is kind of odd because it's not really Quality Great everything was great More

by Mickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager

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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

October 24, 2025

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Employee Rating

Dry clean and nice people. We love you guys. We recommend Gordie Bouche. Thank you!! More

by PAULYD08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the kind words! We’re thrilled to hear you had such a positive experience with our friendly team and welcoming atmosphere. At Gordie Boucher Ford of Kenosha, we truly appreciate your love and recommendation it means the world to us! We look forward to seeing you again soon. Sal Pappalardo General Manager

October 24, 2025

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Employee Rating

Great customer service ? ? ?? Katie was courteous, great smile and explained everything clearly and saved me ?? ?? ?? ?? by utilizing my points to cover the entire cost of the More

by maggie100162
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic feedback! We’re so glad to hear that Katie provided excellent customer service, explained everything clearly, and helped you use your points to cover your service cost. At Gordie Boucher Ford of Kenosha, we love helping our customers save while enjoying a friendly, stress-free experience. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

October 24, 2025

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Employee Rating

Very nice very good. Was very great. Not too bad waiting. Need 15 minimum words More

by ALEXANDERFAJARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Trimmer, Brianna Williams, Jurnee Yohe, Alyssa Jackson

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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad you had a pleasant experience at Gordie Boucher Ford of Kenosha. Our team strives to provide excellent service with minimal wait times, and we truly appreciate your support! Sal Pappalardo General Manager

October 22, 2025

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Employee Rating

First time here after moving to Kenosha from a small town. I was a bit overwhelmed when I got there, but your staff was so nice and helpful! More

by coachjenvan
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

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Oct 25, 2025

Gordie Boucher Ford of Kenosha responded

Welcome to Kenosha, and thank you for choosing Gordie Boucher Ford of Kenosha! We’re so glad to hear that our team made you feel comfortable and supported during your first visit. Moving and finding a new service center can feel overwhelming, so we’re thrilled our staff helped make the experience easy and welcoming. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

October 19, 2025

Dealership Rating
Employee Rating

Excellent care Katie was very nice and pleasant to talk to. She is a valuable employee that I hope Boucher appreciates and is paid accordingly More

by BREWCREW4
Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

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Oct 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful feedback! We’re so glad to hear that Katie provided excellent care and made your visit pleasant. She’s truly a valued member of our Gordie Boucher Ford of Kenosha team, and we couldn’t agree more her kindness and professionalism make all the difference. We’ll be sure to share your kind words with her and appreciate your continued trust in us! General Manager Sal Pappalardo

October 19, 2025

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Employee Rating

My first time at Gordie Boucher for vehicle maintenance and the service was excellent, as well as the customer service received from everyone who worked there. Will be back! More

by anmartyniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo

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Oct 21, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re thrilled to hear your first maintenance visit to Gordie Boucher Ford of Kenosha was excellent and that our team provided outstanding customer service. We’re proud to offer a welcoming environment and professional care for every guest. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

October 14, 2025

Dealership Rating
Employee Rating

Katie was very helpful throughout the entire process. Kept me informed the entire time. The parts came in faster than expected and the truck is as good as new. More

by JASONECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 15, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie kept you informed every step of the way and that your parts arrived sooner than expected. At Gordie Boucher Ford of Kenosha, we’re proud to deliver fast, transparent service that gets you back on the road with confidence and we’re thrilled your truck is running like new! Sal Pappalardo General Manager

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