"Outstanding Customer Service"
Can’t say enough about my experience with SanTan Ford. Bought an explorer a few years ago then came in looking for 1st car for our daughter. Katie was friendly, knowledgeable and hard working. The used car had a “cigarette smell” from previous owner and she assured us she’d fix it, and she DID!! Our experience with Kate was so great we look for her today while we were “browsing” - our explorer was in service. Jeff greeted us on the lot as we were looking at used Explorers. He told us about financing deal and we ended up getting a new Explorer. I love it! Loved my older fords so I’m not expecting any surprises with new car. Jeff and Katie made this a great experiebce today, Thank you. It’s nice to encounter such excellent customer service!
"Do not allow them to trick you!"
Went for service on old car was approached to trade &get a new car 20days later told they can't Finance at the deal offered
Other Employees Tagged:
JD Denton, Ken, Andrew
"Bait and Switch Tactics"
Found a vehicle listed on their site, confirmed the price over their online chat function, and printed out the listing. Then when I go to buy the vehicle it's $10k more than the listing. Bait and switch tactics and very hard to get a hold of someone who knows what they're talking about. Do not work with Katie, Pam, or Dustin at this dealership.
"Katie, Justin and Jerry were a great team for us"
- Sandra Findley
Katie, Justin and Jerry were very helpful and worked well with us to find the vehicle that worked for us. Great team at this location!
"The buying process was quick and easy"
- Robert Dimon
I loved this place!! My friend Dave and I went and checked them out one night after they were closed. Saw an f150 I LOVED!! Called the next day, test drove and bought it that day!! Katie, my sales lady was simply awesome!! Had to get another key for my truck a few days later because it only had 1 when it was traded in. She made my appointment, took the truck across the street, and got the key made FOR FREE!! Saved me ALOT of $$, and I'm blessed to have found this truck at this dealership. I'd DEFINITELY send my friends there without hesitation!!