Dealership Experience
16 yrs, 4 mos
Industry Experience
16 yrs, 4 mos
435 Reviews
Write a Review435 Reviews of Katie Lyons
July 18, 2020
Excellent service department. Appreciated the quick check in and good communication. The loaner car was very helpful as well. I like the service at this location. in and good communication. The loaner car was very helpful as well. I like the service at this location. More
July 10, 2020
My family and friends have purchased, leased and serviced many vehicles at Rallye Mercedes. Jerry and Katie exemplify the highest level of customer service and professionalism. Simply stated they are Outs many vehicles at Rallye Mercedes. Jerry and Katie exemplify the highest level of customer service and professionalism. Simply stated they are Outstanding! Thanks, Russell More
Other Employees Tagged: Jerry Sherry
July 04, 2020
Great service great people 5 star rating for dealership. I would recommend rally’ Mercedes to the public. Thank you for giving your customers great care. Ed. I would recommend rally’ Mercedes to the public. Thank you for giving your customers great care. Ed. More
Other Employees Tagged: David Banco
June 27, 2020
Mercedes gle350 Your car needed quality control before you rolled it out My car has many software updates that need to be installed If u r plugged into apple play, Your car needed quality control before you rolled it out My car has many software updates that need to be installed If u r plugged into apple play, u can’t ask Mercedes to make a call from your contacts, But if u remove it from apple play, hey Mercedes makes the cal???? More
June 16, 2020
Excellent service This Dealer has the service Department running like clock work. Katie Lyons Very Helpful and Courteous and made the process very easy. Good Job To All This Dealer has the service Department running like clock work. Katie Lyons Very Helpful and Courteous and made the process very easy. Good Job To All More
Other Employees Tagged: Eliot Cohen
June 11, 2020
Great service Very helpful Great communication. I am always in and out without delay The service advisor always calls with details to what needs to be done The car is always delivered back cle am always in and out without delay The service advisor always calls with details to what needs to be done The car is always delivered back clean More
Other Employees Tagged: Peter Alpy, Julia Mika
June 04, 2020
Very disappointed with customer service Given the concerns over COVID I called Rallye service to arrange for valet service to have a recall issue addressed on the S-class I purchased at Rall Given the concerns over COVID I called Rallye service to arrange for valet service to have a recall issue addressed on the S-class I purchased at Rallye last year. I was told that they would not come and get the car!! I was surprised given that Biener Audi arranged for pick of my Audi and Habberstad BMW arranged for pick up of my 3 series. I wound up calling Huntington MB who happily agreed to come and get the car. I cannot comprehend how Rallye would so totally fail at providing this service, which is prominently advertised on their website, and which other competing dealers offer without protest. I guess I'm a Huntington MB client now. More
May 10, 2020
Excellent Nick Laurino was very patient showed me a few trucks. Took me on a test drive and made sure ever was perfect for me. Overall Great Guy. trucks. Took me on a test drive and made sure ever was perfect for me. Overall Great Guy. More
Other Employees Tagged: Nick Laurino
April 26, 2020
Pleasure to work with always! Courteous, on tile, efficient and accommodating I enjoy the whole experience at Ralley every single time. They never disappoint! will return for another car from them efficient and accommodating I enjoy the whole experience at Ralley every single time. They never disappoint! will return for another car from them More
Other Employees Tagged: David Banco

