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Katie Lyons
435 Reviews
Dealership Experience
16 yrs, 4 mos
Industry Experience
16 yrs, 4 mos
435 Reviews
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435 Reviews of Katie Lyons
April 08, 2019
Amazing staff and service Our service advisor Katie Lyons is amazing she made our visit quick and easy kept us updated the whole time, who knew taking your car for service coul Our service advisor Katie Lyons is amazing she made our visit quick and easy kept us updated the whole time, who knew taking your car for service could be this great, we will not be going anywhere else! More
by Jz1185
Verified Customer
April 03, 2019
Service Was Great Katie Lyons was great. Understanding to our needs and kept us moving. Very friendly, knowledgeable and easy to get in touch with which is very importa Katie Lyons was great. Understanding to our needs and kept us moving. Very friendly, knowledgeable and easy to get in touch with which is very important. Thanks again! More
by LUANNEC
March 31, 2019
OUTSTANDING!! Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Ral Rallye Motors never disappoints! Katie Lyons is my service advisor. She was informative and kept all the promises! You are in the best hands at Rallye Mercedes!! More
by WONDERFULLIFE13
Other Employees Tagged: Larry Greco, John Ciccotelli
February 27, 2019
I LOVE Rallye's!!! I LOVE Rallye's!! Every time I have to get my Benz service, I ONLY deal with Rallye's. They do their best to make me happy. That's all one can ask for I LOVE Rallye's!! Every time I have to get my Benz service, I ONLY deal with Rallye's. They do their best to make me happy. That's all one can ask for when you are spending the amount you spend for owning such a vehicle. More
by SexySascha
Other Employees Tagged: Vincent Vetere
February 25, 2019
Very nice service, and I love the loan car! Katie helped me to get the service done, and I had revived several message from her let me know the car is ready to pick up and remind me the weather, Katie helped me to get the service done, and I had revived several message from her let me know the car is ready to pick up and remind me the weather, she’s really sweet. And also my sales guy Andy he put down every thing right come to me help to explain what I need to do to Katie, makes me feel easier. My daughters and I both love the GLS 550 they loaned me, very clean and nice, easy to drive, they even started to save for their fist Mercedes Benz. Definitely will recommend Rolly to my friends! More
by CAROLINEHESLEE
Other Employees Tagged: Andy Fu
February 20, 2019
Rally always gives you 100% Always very satisfied with service I get at Rallye!! My daughter called for towing while I was out of town. Emergency brake top broke off when she Always very satisfied with service I get at Rallye!! My daughter called for towing while I was out of town. Emergency brake top broke off when she went to release the brake. Car was towed from Queens to Roslyn and problem was repaired the next business day. Katie kept me informed with texts and e-mails about the status and when vehicle was completed. Once again, excellent service at Rallye!! More
by MPEROS38
February 20, 2019
Excellent service Katie is very helpful and friendly. Always keep me informed with updates on the repair status. Really can’t find anything to complain about her : ) Katie is very helpful and friendly. Always keep me informed with updates on the repair status. Really can’t find anything to complain about her : ) More
by JOHNCHAU666
February 17, 2019
It was seamless Everyone was friendly and the process was seamless. I got a loaner;my car repaired and I picked up my car All went smoothly. I highly recommend Everyone was friendly and the process was seamless. I got a loaner;my car repaired and I picked up my car All went smoothly. I highly recommend More
by SLW711STER
February 14, 2019
Service I went in to service my car and ended up doing much needed repair. Excellent service and reliable, sound advise from the representative. Will defini I went in to service my car and ended up doing much needed repair. Excellent service and reliable, sound advise from the representative. Will definitely go back for future service. More
by SUNDARA79
February 13, 2019
Dissatisfied with Diagnosis This company has great customer service, so no complaints there but the diagnosis to my car issue was totally wrong. I had mentioned what the issue wa This company has great customer service, so no complaints there but the diagnosis to my car issue was totally wrong. I had mentioned what the issue was, we took a test drive, and after checking the car they came back with the brakes needed fixing before we can go any further. "Let's see if that solves the issue". After spending $2,000 on the brakes the issue was still there (repeat vibration on steering wheel and clicking noise when I turn the steering wheel to the left only at a certain angle). Why would I go to a reputable MB dealer to get an answer I would get from a no name garage? I am totally disappointed. They had me come back and speak to Andrew (we took another test drive with the tech, snowy day, so we could not hear the exact problem), who was very courteous, they rotated my tires saying that might be the issue, and that also did not solve the problem. I called Andrew the next day and left a voicemail. I did not get a call back to date. More
by AJACKSI
Other Employees Tagged: Andrew Katigbak
