Katie March | Page 14

Per the service tech and advisor everything checked out out good. Need new tires soon and in cabin filter. Paid to replace filter. Well I had no washer fluid when I left the dealership, the windshield wipe out good. Need new tires soon and in cabin filter. Paid to replace filter. Well I had no washer fluid when I left the dealership, the windshield wiper blade is crack and flapping and there is condensation in the turn signal light on the passenger side side view mirror. So not very thorough inspection at all considering it was there for the whole day. Also I had one free oil change left on my package that was not applied until I said something to the advisor at checkout More

by TTRESSLER Verified Customer Verified Customer

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They sold me a car even after I wanted to back out, they practically forced me to buy it. Most of the options they said it had were indeed NOT included. When finding out it didn't have a protection coating practically forced me to buy it. Most of the options they said it had were indeed NOT included. When finding out it didn't have a protection coating on the paint (another option i was told it had) there are imperfections in the paint from factory. All I get is a run a round when I ask they make right. In mu humble opinion, they should provide a clear coating and not be a dick and run me off. I am very disappointed in the car buying experience and it seems it goes into the service department as well. The whole bottom line is, they stuffed me into a car and sent me on my way. Even at signing, I tried to back out but I was bullied. The service department had pictures of the defective paint blemishes and never sent them to the factory for review. The sales department won't help me even as compensation for the lies they told me about the car. In two words... YOU SUCK! More

by jaymzm71 Verified Customer Verified Customer

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Carlos Mendoza does an outstanding job of ensuring that I stay updated on the status of my vehicle!! stay updated on the status of my vehicle!! More

by crod2eth Verified Customer Verified Customer

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The experience was amazing and everyone was so kind, it was very fast and efficient I love the video as well. was very fast and efficient I love the video as well. More

by Snicka4400 Verified Customer Verified Customer

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Leesburg CDJR Rocks! They are very knowledgable and use every ounce to assure customer satisfaction. Service, Parts and Sales, they won’t disappoint! They are very knowledgable and use every ounce to assure customer satisfaction. Service, Parts and Sales, they won’t disappoint! More

by joee.1945 Verified Customer Verified Customer

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Always courteous and respectful, things are done on time and correctly, and answer any of your questions and correctly, and answer any of your questions More

by jill16 Verified Customer Verified Customer

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Well this sure was one of the nicest visits I’ve ever had. 10 out of 10 had. 10 out of 10 More

by FULL80TATTOO Verified Customer Verified Customer

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No donuts, or crullers were available but good service. Would recommend to others. Last time there was Donut King! Would recommend to others. Last time there was Donut King! More

by cfsgi777 Verified Customer Verified Customer

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I had another problem with my car and the service department diagnosed the problem right away department diagnosed the problem right away More

by reamrodney9 Verified Customer Verified Customer

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I appreciate all the help and service that you guys have given me and the great job of Katie. given me and the great job of Katie. More

by reamrodney9 Verified Customer Verified Customer

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