Katie March | Page 15

I was impressed with Carlos Customer service. Unlike other times in the past, he had me in and out quick. Next time I need service for my truck, I'll make sure I pick him. Kudos to everyone. Unlike other times in the past, he had me in and out quick. Next time I need service for my truck, I'll make sure I pick him. Kudos to everyone. Merry Christmas More

by THESTEPMASTER1960 Verified Customer Verified Customer

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I have been buying cars from here since 1999 when I bought my wife a Dodge Stratus. Since then and many cars latee I bought my wife a 2025 Chrysler Pacifica. Jolynn was great and processed the sale s bought my wife a Dodge Stratus. Since then and many cars latee I bought my wife a 2025 Chrysler Pacifica. Jolynn was great and processed the sale smoothly. Also special thanks to Charles Hunter for his assistance. More

by Richard Clark Verified Customer Verified Customer

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Great dealer he would do anything to sale you a new or used car that day! used car that day! More

by chevyrvtravler Verified Customer Verified Customer

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Great place to service your vehicle. Very friendly staff members that pays great attention to detail. Very friendly staff members that pays great attention to detail. More

by derrickcoleman458 Verified Customer Verified Customer

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Would have been 5 stars, but no one informed my service writer that the part had arrived, so I had to follow up and set the appointment. writer that the part had arrived, so I had to follow up and set the appointment. More

by MetalliNickenCa Verified Customer Verified Customer

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They told me 1 thing and that wasn't even the problem. . I won't recommend this place to no 1.. if you can't fix the problem yourself take it to a mom and pop shop atleast they won't LIE to take your money . I won't recommend this place to no 1.. if you can't fix the problem yourself take it to a mom and pop shop atleast they won't LIE to take your money!!! More

by randysmith0519 Verified Customer Verified Customer

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This is the best dealership. When it comes to service, you are promptly waited on and give it an approximate time. And there's plenty to do there. Lots of friendly people My f When it comes to service, you are promptly waited on and give it an approximate time. And there's plenty to do there. Lots of friendly people My favorite service person is Katie. She is very thorough, thank you.C d j r of leesburg More

by lsauscer124charg Verified Customer Verified Customer

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The service department is the best thing about this dealership. Katie March is the best!! There is a comfortable waiting area with food and drinks available. dealership. Katie March is the best!! There is a comfortable waiting area with food and drinks available. More

by wendy2334 Verified Customer Verified Customer

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Best dealership around. Corlos was great and the techs are on top of their game! Corlos was great and the techs are on top of their game! More

by LT194CAMAROZ Verified Customer Verified Customer

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By far, one of the best dealership service experiences I've had the joy of experiencing. My service advisor, Katie, was a sweet lady and extremely helpful. She tried to fix the system error before checkin I've had the joy of experiencing. My service advisor, Katie, was a sweet lady and extremely helpful. She tried to fix the system error before checking me in and even called over another advisor. They knew what the error was and knew one of their techs could easily fix it, as they had recently fixed a similar issue on another vehicle. The issue was due to the system update, so they did not charge me for the repair. Have you ever heard of this??? A service department NOT charging you?!? I was in and out of there within the hour. Heartfelt thanks to Katie and the service department at CDJR of Leesburg. I will return to this service department for ALL my Jeep needs. Thank you CDJR of Leesburg! You have a new customer in me. Extra notes: There was plenty of room in the waiting area. There are tables, and even booths, where you can sit comfortably, and get a cup of coffee while you wait. When the tech was completed, I received a text from CDJR which contained a video. On the video was the tech explaining in detail what he had done to repair my issue and showed me in the video. How excellent was that!?! Going above and beyond. What a terrific way to enhance the service provided. My advisor Katie came and got me within 2 minutes of me receiving the video and said my Jeep was completed. It was parked up front for me to hop in and continue my day. All around, just a fantastic operation here. More

by Sargeant, K Verified Customer Verified Customer

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