Katie Rice | Page 5

They always take care of me with quality and service and maintain above all Trust! As long as they do that, I continue to be loyal. But pricing is becoming challenging. I can only be as loyal as my pocket c maintain above all Trust! As long as they do that, I continue to be loyal. But pricing is becoming challenging. I can only be as loyal as my pocket can handle. I tell them when I am in the red and they try to do their best. I appreciate they taking care of a single woman on a single income in challenging inflationary times. More

by CLAWELLS Verified Customer Verified Customer

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They took me right in and took care of the problem. All were very helpful All were very helpful More

by stevexx1 Verified Customer Verified Customer

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Excellent service. I would recommend you to my family and friends. Friendly and always prompt service. I would recommend you to my family and friends. Friendly and always prompt service. More

by IRISHROBIN Verified Customer Verified Customer

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When the repair was taking longer then expected, they gave me a loaner and even brought it to me at work. When I was still having problems they picked up my car and brought me a loaner gave me a loaner and even brought it to me at work. When I was still having problems they picked up my car and brought me a loaner More

by STEPHB511 Verified Customer Verified Customer

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They are what service should be the standard everywhere when things are needed . Big thanks to all make it work! when things are needed . Big thanks to all make it work! More

by stevexx1 Verified Customer Verified Customer

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I am satisfied with service Staff is pleasant I didn’t Wait for long time Wait for long time More

by mariyaioffe Verified Customer Verified Customer

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They were fast and quick to send me a video of my car as she was working on it she was working on it More

by LYNNM927 Verified Customer Verified Customer

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Executive Kia is excellent place or company to deal with cuz they no what to do for their customers cuz they no what to do for their customers More

by HUSSEYRALPH03 Verified Customer Verified Customer

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Good and bad things to say about Kia and service. Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. Th Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. They did provide a ride to my house and luckily I did not the need of my car for those 2 days with anything that couldn’t wait. When I picked up the car I was not told that I would have to return because there was an issue with a sensor and they needed to order the part. (When I got into my car the dashboard lit up like a Christmas tree) The other issue was the original dx was that I needed new shocks and struts ( and also 4 tires) The work was done to the tune of $2700 and when I drove away the car made the same noise!! To say I was a little upset would be putting it mildly. Making yet another appointment (3rd one) and having to wait for an opening, I was given a loner because the car would be in for at least 2 days. (Surprisingly I got a loner when they didn’t do that anymore) Nice car but too many alarms and way to technical for an old lady like me. I did not pay for the sensor or the rear stabilizer bar but did have to pay for the front one (another $350) The service department (Harrison, Adam, Katie and Rick are always very polite and courteous but feel that I get treated with cookie cutter answers. On the first big job Harrison did “find”! a coupon and took 10% off, which I appreciated, but feel Kia should not be charging for an alignment when you purchase four tires and that all Kia dealerships should have a discount coupon online. Pro rate a discount on any work say over $100 or something to help the consumer. I like my Kia (3rd owner) but if I get another car will it be a Kia? I really don’t know. Thank you. More

by Priscilla Verified Customer Verified Customer

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Everything was excellent – thank you so much! ! I will be happy to come back again and again. ! I will be happy to come back again and again. More

by lauren Verified Customer Verified Customer

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