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Katie Rice
Katie Rice at Executive Kia
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Katie Rice | Page 4

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
250 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

4.8

250 Reviews

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250 Reviews of Katie Rice

October 05, 2023

Dealership Rating
Employee Rating

Service is efficient and on time. Staff is pleasant, status texts are awesome and helpful. More

by ozzydog13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 06, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 04, 2023

Dealership Rating
Employee Rating

Everything was excellent – thank you so much! ! I will be happy to come back again and again. More

by lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Marino

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Oct 05, 2023

Executive Kia responded

Thank you, Lauren, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

October 04, 2023

Dealership Rating
Employee Rating

Very helpful, knowledgeable staff at Kia of Wallingford. I would definitely recommend them for both your purchase and service needs More

by nurseow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

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Oct 05, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 02, 2023

Dealership Rating
Employee Rating

Awsome service. Really nice staff. Highly recommend for anyone who needs service done on their car More

by danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Barschow

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Oct 03, 2023

Executive Kia responded

Danielle, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

October 01, 2023

Dealership Rating
Employee Rating

I’ve had my 2010 SOUL serviced by Executive KIA since it was purchased by our family. As of today, they’re the only ones who take care of it. Executive KIA’s Service Dept is, in my opinion, FANTASTIC! More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta , Adam Marino

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Oct 02, 2023

Executive Kia responded

Les, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 26, 2023

Dealership Rating
Employee Rating

Completed repairs and service in a friendly and efficient manner. Provided status updates throughout visit. More

by JJSTELLATO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta, Harrison Stone , Adam Marino

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Sep 27, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

September 21, 2023

Dealership Rating
Employee Rating

Pleasant staff, always very friendly. Very knowledgeable and you never have to wait very long for your car to be serviced. As a very busy mom I appreciate that. More

by rmvncs95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Joe Ortiz, Rick Parbhunath, Jorge D Dominguez, Carlos Trindade, Carl Maratta, David Barschow, Harrison Stone , Adam Marino

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Sep 22, 2023

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

September 18, 2023

Dealership Rating
Employee Rating

Service department was excellent. Staff was awesome and work was performed quickly and I was kept well informed More

by MULHERNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ying "Chin" Chang, Carlos Trindade

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Sep 19, 2023

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

September 18, 2023

Dealership Rating
Employee Rating

My service was quick and efficient. Sent a video with explanation as well. All my questions were answered More

by Jladrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 19, 2023

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

September 14, 2023

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Employee Rating

Great Shop , the service is A1 and their very attentive. I would highly recommend Executive Kia More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Marino

Helpful
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Sep 15, 2023

Executive Kia responded

Thank you, Greg, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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