Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand | Page 26

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
306 Reviews
4.4

306 Reviews

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306 Reviews of Katie Vanostrand

September 28, 2024

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Employee Rating

The team at Southern is great, can't ask for better service or friendlier people. I would highly recommend them. More

by fritzritter
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2024

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Great servic and i ebjoid the facilities. Wait time wasn't too bad. Have always liked southern. More

by Cyberfletch
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Recommend Dealer
Yes

September 22, 2024

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My experience was very pleasant since there was a product recall I was given a rental car More

by DEBBIE.LILU
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Recommend Dealer
Yes

September 20, 2024

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I came in to get an inspection on my impala. It took just a few minutes to get the paperwork done. The southern shuttle took me back home, so I am able to continue working. they text me when my More

by Sun61shine61
Recommend Dealer
Yes

September 20, 2024

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Katie handled my situation very quick and very professional , staff was very professional from the time I got there til I left More

by Deb1564453
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Recommend Dealer
Yes

September 19, 2024

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They usually get you in and out and take care of you very well and I’m well satisfied More

by TBLVSCOWBOYS
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson

Sep 20, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 16, 2024

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Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family More

by Nolanveal
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Recommend Dealer
Yes

September 13, 2024

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Overall a good experience, considering they aren't a Ford dealer. Had some issues getting ford specific parts, but they kept me informed through the process. More

by SWOMAN
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

September 12, 2024

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Employee Rating

Outstanding customer service from the moment I arrived to helping me with my service issue to helping me get transportation to get back to work More

by AGAGAS1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson

September 06, 2024

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Employee Rating

I went in for an oil change and it took over 2 hours and 15 mins and when I asked for an update I never got one via text so i had to keep going to the service desk and just kept getting told it's "about to More

by meshia4761
Service Price Transparency
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Recommend Dealer
No
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