Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand | Page 27

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
306 Reviews
4.4

306 Reviews

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306 Reviews of Katie Vanostrand

September 05, 2024

Dealership Rating
Employee Rating

The service department forgot to secure two bolts that held my air intake secure. They also did not put an oil change tag on my windshield that indicated the date that the oil was changed and the mileage More

by dale.bendula
Service Price Transparency
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Recommend Dealer
Yes

September 05, 2024

Dealership Rating
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My experience with Dodge Ram as a whole is wonderful. No hassle as kept there word on oil changes and loo.king after maintenance. Highly recommend others to purchase herei. More

by dennis.l.turner
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Recommend Dealer
Yes

Other Employees Tagged: Tim Winter

September 04, 2024

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It was a long wait but the van was not running hot so far right now. More

by dtlamb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I am not sure the actual service person

August 24, 2024

Dealership Rating
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I enjoy all my time letting my car being service with Southern Dodgers Chrysler . The staffing are wonderful to chat with about your vehicle. More

by Alexander Newkirk/ Kim Brown
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Recommend Dealer
Yes

August 24, 2024

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I have purchased my last 3 vehicles from you and I have never had a bad experience. More

by CBECKER
Service Price Transparency
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Recommend Dealer
Yes

August 24, 2024

Dealership Rating
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Staff was courteous, professional, and knowledgeable. Work was performed in a reasonable amount of time as estimated. Great job!!! More

by cindie_b
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson

August 21, 2024

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Everytime I come to the quick lanes for service the ladies always make sure that I am raheem care of with no hesitations. They are Phenomenal!!!! More

by W. Trixy Abraham
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Recommend Dealer
Yes

Other Employees Tagged: Haley More

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 20, 2024

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Employee Rating

Have been utalizing this dealership for yeas and will continue bases on the sails and service relied. More

by cyberfletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2024

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Employee Rating

The only place I take my Truck. Great service for sure! Friendly and knowledgeable staff. More

by JAGENTRY67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson, Haley More

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2024

Dealership Rating
Employee Rating

Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent More

by james_regan_1999
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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