Katie Zazzara | Page 10

Katie was an absolute joy to work with! Her bubbly personality, patience & professionalism made the buying process so simple & easy. The delivery process at Galleria BMW is like no other & Her bubbly personality, patience & professionalism made the buying process so simple & easy. The delivery process at Galleria BMW is like no other & they made us feel so special! Every aspect of buying our vehicle was seamless & superior to every other dealership experience I've ever had! HIGHLY recommend Galleria BMW and the amazing Katie Z!! More

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The service was great and had an amazing experience buying. Fast and felt comfortable and treated well. buying. Fast and felt comfortable and treated well. More

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Katie is a very warm and caring individual that is truly a "people person" who enjoys her work and her clients. She provided me with a wealth of tips and guidance throughout the purchase process. There was a "people person" who enjoys her work and her clients. She provided me with a wealth of tips and guidance throughout the purchase process. There was never a "high pressure" moment with Katie, and she moved a a pace that allowed thought and reflection. She is a very positive person and brings a lot of joy to the table. Given the amazing variety of inventory offerings, Katie did an exceptional job at helping me navigate toward the vehicle that best suited my needs and interests. Also a shout out to Ryan (the tech guy) who gave an amazing overview of the BMW technology in my ride. What an impressive skill set and he really knows his stuff!! More

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We had a great experience at Galleria. The buying process was efficient and smooth. Austin asked what our needs were and really listened. The buying process was efficient and smooth. Austin asked what our needs were and really listened. More

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Dealership provided a seamless process to purchase entirely online, vehicle and was delivered a few days later. entirely online, vehicle and was delivered a few days later. More

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The team at Galleria BMW were so good to us. Thank you Dawn for accommodating us. Your professionalism and attention to us was unparalleled to any other dealership I’ve dealt with. I will only b Thank you Dawn for accommodating us. Your professionalism and attention to us was unparalleled to any other dealership I’ve dealt with. I will only buy BMW from you and your company. Y’all truly appreciated our business which made us a lifelong customer. Yourself along with Katie, Cody and Ryan were amazing! Thank you. More

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This is my 2nd vehicle purchase from Galleria and Sonya West, and everything was as good or better than before! Once again, I have to rate Galleria and Sonya as "The Ultimate Client Advisor and Ultimate D West, and everything was as good or better than before! Once again, I have to rate Galleria and Sonya as "The Ultimate Client Advisor and Ultimate Dealership for The Ultimate Driving Machine!" Just like in 2020, my experience with Sonya West was perfect from initial contact to delivery and beyond. Sonya was very fair, very efficient, and her product knowledge equals or exceeds many BMW Geniuses. Most importantly, and what really sold me, was the lack of "xx" that other dealers frequently employ. I have so much confidence in Sonya and Galleria that I have continued to refer many other BMW purchasers, and all of them also graded Sonya and Galleria with an A+! I again dealt remotely with Sonya and the Galleria team, and I took delivery at the BMW Performance Center in South Carolina. While I was never physically present at the dealership, I still feel like I am part of the family as Sonya, Cody, Leslie, and the rest of the team treated me like a VIP. Even with 2 hurricanes causing higher than normal anxiety, every detail was handled perfectly! E-signing, delivering paperwork and temporary tag to BMW Performance Center, handling out-of-state sales tax and registration, etc. all went through without a hitch. My hat goes off to my CA, Sonya West, Finance Director, Cody Bowman, GM, Leslie Williams, General Sales Manager, Michelle Ladner, Sales Manager, Dale Willis, Performance Manager Katie Zazzara, owner Bo Mandal, and the rest of the team at Galleria BMW for a job well done on the purchase and delivery of my 8th BMW and 2nd M Car! More

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Katie, Austin, Don Marie(my driver), Ava, Cody, and Maddox made my CPO X3 purchase one of the nicest in my experience. They were very organized and made such good use of my time that I had time for an Maddox made my CPO X3 purchase one of the nicest in my experience. They were very organized and made such good use of my time that I had time for an enjoyable drive down the coast highway to a great sunset dinner in Long Beach! I love the car!! More

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This dealership made my M2 purchase quick and easy. They were able to meet my expectations on price, timeline and provided great customer service while doing so. I highly recommend Ben to any customer. They were able to meet my expectations on price, timeline and provided great customer service while doing so. I highly recommend Ben to any customer. More

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Great place to do business and to Keep your vehicle running well long after it’s purchase running well long after it’s purchase More

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