Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 12

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

July 26, 2020

Dealership Rating
Employee Rating

It was a pleasure working with the team at Rusnak. This is our second vehicle purchased in the last 8mos. Thank you Kat, Huy, Andy Willy and you too Joseph Yu 👍🏼 More

by Rob A.
Recommend Dealer
Yes

Other Employees Tagged: Willy Chia, Huy Nguyen, Andy Tan, Joseph Yu

Jul 26, 2020

Mercedes-Benz of Arcadia responded

Congratulations on another vehicle, Rob! We appreciate your repeat business and we'll be sure to pass on your your thanks to each and every one of our team members. If there is anything else we can assist with further, let us know!

July 26, 2020

Dealership Rating
Employee Rating

She is a very good seller, she treated us well, she has good customer service, the course did not present us well with the product, which I think is a very good seller. More

by wilbert
Recommend Dealer
Yes
Jul 26, 2020

Mercedes-Benz of Arcadia responded

Wilbert, Thank you for taking the time to recognize Katrin. We hope you're loving your new vehicle. If you have any service needs in the future, or even something as simple as a question, just know that Katrin and the Mercedes-Benz of Arcadia team are here and ready to help.

July 17, 2020

Dealership Rating
Employee Rating

Kat is the best in the game! This is my second time leasing a car from her and she always makes the process seamless. I was shopping around other dealerships initially but Kat will always get me the be More

by melanieartinian
Recommend Dealer
Yes
Jul 17, 2020

Mercedes-Benz of Arcadia responded

Thank you for the amazing review! We will be sure to thank Kat for providing you with excellent service. We look forward to working with you again!

July 03, 2020

Dealership Rating
Employee Rating

Katrin was really helpful and nice when I was purchasing a vehicle. She helped us out all the way even up to connecting the phone to mercedes me connect. I would highly recommend to purchase a vehicle from More

by shahverdyana
Recommend Dealer
Yes
Jul 04, 2020

Mercedes-Benz of Arcadia responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Katrin who provided you with good customer service. We appreciate your business and kind words!

June 28, 2020

Dealership Rating
Employee Rating

Let me start off by saying I hate the car shopping process because it could be a hassle BUT Corry made this process so simple and smooth. We are very happy with our deal at Rusnak Mercedes that we wil More

by Mendez2309
Recommend Dealer
Yes

Other Employees Tagged: Corry Polk

Jun 29, 2020

Mercedes-Benz of Arcadia responded

Corry is definite an amazing team member and we're glad he made your experience a smooth and comfortable one. Congratulations on your vehicle! Please do not hesitate to inform us if we can do anything else for you. We hope you have a wonderful day!

June 22, 2020

Dealership Rating
Employee Rating

Great experience with Katrin!!! Had an amazing experience with this dealership, in particular my sales rep, Katrin. Katrin was straight forward from the beginning, not like any other More

by dannymirhaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and that Katrin was helpful during your sales experience. We appreciate your business and we hope that you enjoy your new car! We look forward to any future visits!

June 11, 2020

Dealership Rating
Employee Rating

Katrin is an amazing person with her help I was able to lease a beautiful car. She is very kind, respectful and friendly. Hard working and knowledgeable to answer all my questions gracefully. Thank you kat More

by Selanazarian
Recommend Dealer
Yes
Jun 12, 2020

Mercedes-Benz of Arcadia responded

Hi there, thank you so much for the amazing review! We're glad to hear Katrin has given you exceptional service. Congratulations on your new car! Let us know if there is anything else we can assist you with.

June 11, 2020

Dealership Rating
Employee Rating

Katrin always my best and first option! My first card Katrin always my best and first option! My first card was leased on 2017 that was a GLC300-2017 I really love it, I knew she’s working really hard o More

by Echo
Recommend Dealer
Yes
Jun 11, 2020

Mercedes-Benz of Arcadia responded

Echo- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear you're satisfied with the high level of customer service you received with Katrin and with your purchase! Congratulations on your new 2020 A-Class220! We are looking forward to working with you in the future.

May 16, 2020

Dealership Rating
Employee Rating

What an exceptional experience dealing with Kat. She was professional, knowledgeable and patient ( absolutely no pressure). It was clear she was most concerned that I have a positive experience. How often d More

by rlash1151
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong

May 16, 2020

Mercedes-Benz of Arcadia responded

Thank you so much for your great feedback about working with Kat. Congratulations on another car! We hope you like this one as well. Please feel free to reach out if we can assist you with anything.

May 04, 2020

Dealership Rating
Employee Rating

customer Thank you for maintaining access of Mercedes Benz Rusnak Arcardia providing Tele service during Los Angeles pandemic mitigation and social distancing More

by sswai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2020

Mercedes-Benz of Arcadia responded

We appreciate your great feedback for the recent changes that have occurred. Thanks for taking the time to give us your thoughts. Please take care! Let us know if we can help again.

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