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Katrin Bassenger
Katrin Bassenger | Page 13
Internet Sales Manager
Mercedes-Benz of Arcadia
101 N Santa Anita Ave
Arcadia, CA 91006
164 Reviews
Dealership Experience
10 yrs, 1 mo
Industry Experience
14 yrs, 4 mos
Specialties & Trainings
Sprinter and Metris certified sales Representative
Sprinter certified sales Representative
164 Reviews
Write a Review
164 Reviews of Katrin Bassenger
May 16, 2020
What an exceptional experience dealing with Kat. She was professional, knowledgeable and patient ( absolutely no pressure). It was clear she was most concerned that I have a positive experience. How often d professional, knowledgeable and patient ( absolutely no pressure). It was clear she was most concerned that I have a positive experience. How often does that really happen at a car dealership.!?! This is approximately the 8th car I’ve purchased from a RUSNAK dealership and clearly the best experience thus far. I actually now live in Phoenix but continue to prefer dealing with RUSNAK. Kat is a great example of why that is. More
by rlash1151
Other Employees Tagged: Perry Dong
May 04, 2020
customer Thank you for maintaining access of Mercedes Benz Rusnak Arcardia providing Tele service during Los Angeles pandemic mitigation and social distancing Thank you for maintaining access of Mercedes Benz Rusnak Arcardia providing Tele service during Los Angeles pandemic mitigation and social distancing lock down time ,well accommodated with experienced, trustworthy outstanding professional consultant. More
by sswai
April 23, 2020
This was my second time getting a car from Kat. I leased the first time. The second time I purchased a CPO. She always took care of me. She goes above and beyond every time. She is very knowledgeable. I def the first time. The second time I purchased a CPO. She always took care of me. She goes above and beyond every time. She is very knowledgeable. I definitely recommend her and have also referred my friend to her and she helped her buy a car too. More
by Reina
April 18, 2020
Excellent MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I wo MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I would recommend this dealership to anyone. More
by w.hug
Other Employees Tagged: Yohan Chen , Andy Tan
December 30, 2019
Katrin Bassenger helped me find the perfect car and went above and beyond to help get me out of my old lease. She’s a joy to work with and I’m so happy with my new vehicle. above and beyond to help get me out of my old lease. She’s a joy to work with and I’m so happy with my new vehicle. More
by Brianadlee
December 25, 2019
Kat was just simply amazing! She listened to what I was looking for and gave me all my options. She explained everything in details and if I had a question she didn’t hesitate to repeat! Buying a car is a looking for and gave me all my options. She explained everything in details and if I had a question she didn’t hesitate to repeat! Buying a car is a big decision but having someone like Kat made it enjoyable and fun! Her knowledge of the cars is great and after I got the car she made sure to go over every thing with me and connect my phone to my car. Definitely recommend you to visit Kat if you are deciding on your next MB! More
by gelareharbab
December 02, 2019
Kat was the best and took great care of me! I was in the market for a new car POST raising children and wanted to find something FUN! Kat understood my needs and spent the time with me to make I was in the market for a new car POST raising children and wanted to find something FUN! Kat understood my needs and spent the time with me to make sure I got the car of my dreams! Easy to work with her and Perry and entire staff that took great care of me, respected my time, and followed up and made right on any and everything I needed. More
by HDinger
Other Employees Tagged: Perry Dong, Andy Tan
October 29, 2019
Got me exactly the car I wanted!! Katrin was great and so very positive!! She made sure we saw all our options and gave great advice. In the end she got me into a very rare E53 and c Katrin was great and so very positive!! She made sure we saw all our options and gave great advice. In the end she got me into a very rare E53 and cannot be happier! I knew financing might be an obstacle but her and her team did not let that stop the deal from not pushing through! Definitely will be back of my next AMG! More
by PEBPRO
Other Employees Tagged: Joanna Rodriquez
October 21, 2019
Happy Purchasing our G Wagon Katrin is very nice, honest and helpful. She helped us buy our beautiful MB G550, the whole process is simple and smooth, she is very friendly during Katrin is very nice, honest and helpful. She helped us buy our beautiful MB G550, the whole process is simple and smooth, she is very friendly during the whole time and all of my little family like her a lot, she even took some great photos of us in front of our new car, we really had an awesome day! High recommend her! More
by Janee Qiu
September 29, 2019
Katrin is the best We were looking for a car for my daughter and Katrin helped us. We got a very good deal and happy about it. She is very nice, good sense of humor and We were looking for a car for my daughter and Katrin helped us. We got a very good deal and happy about it. She is very nice, good sense of humor and gets the job done. She makes you feel that you are an important customer. She is very knowledgeable of what she does. Her customer service is beyond excellent . She goes above and beyond her work. From now on, we will go to her when we need to purchase a car. I for sure will recommend her to all our friends, that is the kind of impact she had on us. EXCELLENT CUSTOMER SERVICE KATRIN!!! THANK YOU SO MUCH! More
by Ruby
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