Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 13

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

April 23, 2020

Dealership Rating
Employee Rating

This was my second time getting a car from Kat. I leased the first time. The second time I purchased a CPO. She always took care of me. She goes above and beyond every time. She is very knowledgeable. I def More

by Reina
Recommend Dealer
Yes
Apr 24, 2020

Mercedes-Benz of Arcadia responded

Hi Reina, thank you so much for the kind words! We're pleased to hear Kat has gone above and beyond in assisting you with your vehicle needs. It was a pleasure working with you. We welcome you back anytime!

April 18, 2020

Dealership Rating
Employee Rating

Excellent MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I wo More

by w.hug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yohan Chen , Andy Tan

Apr 19, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review! We are happy to know that you had a positive experience with Katrin, Yohan, and Andy, and if there is anything else we can do for you, please let us know.

December 30, 2019

Dealership Rating
Employee Rating

Katrin Bassenger helped me find the perfect car and went above and beyond to help get me out of my old lease. She’s a joy to work with and I’m so happy with my new vehicle. More

by Brianadlee
Recommend Dealer
Yes
Jan 20, 2020

Mercedes-Benz of Arcadia responded

Thank you for allowing us to assist you out of your previous lease. It was our pleasure. We hope that you will consider us for all of your future needs.

December 25, 2019

Dealership Rating
Employee Rating

Kat was just simply amazing! She listened to what I was looking for and gave me all my options. She explained everything in details and if I had a question she didn’t hesitate to repeat! Buying a car is a More

by gelareharbab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2020

Mercedes-Benz of Arcadia responded

Congratulations on your new vehicle! We are confident that it will take great care of you. Thank you for choosing us to assist you with your purchase. Let us know when we can be of further assistance.

December 02, 2019

Dealership Rating
Employee Rating

Kat was the best and took great care of me! I was in the market for a new car POST raising children and wanted to find something FUN! Kat understood my needs and spent the time with me to make More

by HDinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong, Andy Tan

Dec 10, 2019

Mercedes-Benz of Arcadia responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2019

Dealership Rating
Employee Rating

Got me exactly the car I wanted!! Katrin was great and so very positive!! She made sure we saw all our options and gave great advice. In the end she got me into a very rare E53 and c More

by PEBPRO
Recommend Dealer
Yes

Other Employees Tagged: Joanna Rodriquez

Nov 01, 2019

Mercedes-Benz of Arcadia responded

Wow, it's experiences like yours that really keep us motivated! Until the next time we meet, take care!

October 21, 2019

Dealership Rating
Employee Rating

Happy Purchasing our G Wagon Katrin is very nice, honest and helpful. She helped us buy our beautiful MB G550, the whole process is simple and smooth, she is very friendly during More

by Janee Qiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2019

Mercedes-Benz of Arcadia responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2019

Dealership Rating
Employee Rating

Katrin is the best We were looking for a car for my daughter and Katrin helped us. We got a very good deal and happy about it. She is very nice, good sense of humor and More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Mercedes-Benz of Arcadia responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 23, 2019

Dealership Rating
Employee Rating

Was an AMAZING experience Kat was very patient and very helpful She will be from now my new sales advisor for future purchases Because she takes time and give the best opti More

by Alvaro4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2019

Mercedes-Benz of Arcadia responded

Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2019

Dealership Rating
Employee Rating

Wow! Best Service I’ve Ever Had Kate was the most helpful and kind sales person I’ve ever encountered at Mercedes. I will definitely be recommending this location to everyone becaus More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019

Mercedes-Benz of Arcadia responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

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