Katrina Munoz
Katrina Munoz at Courtesy Chevrolet Center
Refer Me

Katrina Munoz | Page 24

Service Advisor

Courtesy Chevrolet Center

750 Camino Del Rio North
San Diego, CA 92108

Contact Me
4.5
344 Reviews
4.5

344 Reviews

Write a Review

344 Reviews of Katrina Munoz

April 14, 2021

Dealership Rating
Employee Rating

Fixed my vehicle problem and did get me a loaner without too much grief. Very busy over there, but my service advisor Katrina was nice every time we spoke. More

by Bluez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2021

Courtesy Chevrolet Center responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

April 09, 2021

Dealership Rating
Employee Rating

I had an oil change!!!!!!!!!!!! WHAT THE xxxx IS THEIR TO REVIEW ABOUT AND OIL CHANGE when I only met one per son and she was very nice and efficient! More

by D2363982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Courtesy Chevrolet Center responded

Hi, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

April 08, 2021

Dealership Rating
Employee Rating

Y’all did everything required quickly and you washed my car too. Now if you’ll just take Fox News off your tv everything would be perfect. More

by hhrdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez, Tom Boggess , Carmen Bracamontes

Apr 13, 2021

Courtesy Chevrolet Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

April 02, 2021

Dealership Rating
Employee Rating

I received great service and professional staff who cares for the customer and not just the vehicle. Mike was very accommodating and great. He went above and beyond for me. I appreciate the level a communic More

by ALAMRU1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Oyoque , Carmen Bracamontes

Apr 07, 2021

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

March 26, 2021

Dealership Rating
Employee Rating

Fast courteous and reliable service all around. Even at their busiest they got me in and out without any issues. Also helped with purchasing questions More

by SSTOUT_76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2021

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

March 23, 2021

Dealership Rating
Employee Rating

Quick and courtesy service personalQuick service Quick and courtesy service personal Quick service mechanics Great service department Courtesy scheduling department Clean waiting room Clean r More

by MWK88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez

Mar 26, 2021

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

March 21, 2021

Dealership Rating
Employee Rating

What I was told on the phone was different from what I was told at the dealer I was miss informed by whoever I spoke to first I was told I would receive a loaner car More

by DVSMCCOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 25, 2021

Courtesy Chevrolet Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

March 18, 2021

Dealership Rating
Employee Rating

I took my avalanche in for a factory recall replacement for the air bag. They did the work but when I got in the car I noticed the information button in the dash was not properly attached. They fixed it More

by WANDERINGWATERS
Recommend Dealer
No
Apr 13, 2021

Courtesy Chevrolet Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

March 17, 2021

Dealership Rating
Employee Rating

Courtesy service department is the best. Katrina was my service advisor and she was extremely helpful and knowledgeable. A pleasure to work with. I will definitely be back in the future. More

by ledgrn55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Boggess

Mar 22, 2021

Courtesy Chevrolet Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

March 17, 2021

Dealership Rating
Employee Rating

Easy, efficient and of course, courteous. Katrina was a pleasure to work with. Getting the appointment was straightforward, the problem solved and online payment efficient. More

by Geoklinke
Recommend Dealer
Yes
Mar 22, 2021

Courtesy Chevrolet Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

...
24
...

Dealership Inventory (287 Vehicles)

new 2024 Chevrolet Silverado 1500 car, priced at $50,845
2024 Chevrolet Silverado 1500
new
Slate Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Silverado 1500 car, priced at $51,315
2024 Chevrolet Silverado 1500
new
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Silverado 1500 car, priced at $45,295
2024 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Silverado 1500 car, priced at $47,545
2024 Chevrolet Silverado 1500
new
Dark Ash Metallic exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Silverado 1500 car, priced at $51,945
2024 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2024 Chevrolet Silverado 2500 car
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive