Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News

Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Kaylyn Brakefield

March 06, 2026

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Employee Rating

The car cx-30 is fantastic & so far the service dept is also.Thank you ! More

by sarifaswitzer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Byron Reese

Mar 11, 2026

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2026

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Sales department people are friendly and knowledgeable. Service department was organized and performed timely service. More

by GTODDKAYLOR
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

November 30, 2025

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The people at dealership are knowledgeable patient and make you feel you matter. Service was tops. More

by SMITHJOYCELYNA
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Recommend Dealer
Yes

October 30, 2025

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Great service, people treat you very kindly. Great customer service, they treat you like family. More

by mariyanelis
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

October 21, 2025

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They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
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Recommend Dealer
Yes

October 19, 2025

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The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
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Recommend Dealer
No

October 17, 2025

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Manager, Jay runs a tight ship, staff is extremely courteous and professional. We purchased our CX5 a few years ago and always take it there for service. More

by GREGGTONGE
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Recommend Dealer
Yes

Other Employees Tagged: Big Jay

September 13, 2025

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Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
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Recommend Dealer
Yes

September 13, 2025

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Love coming here for services on my car they always treat me like family and get the job done More

by AMBERMAYNARD89
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Recommend Dealer
Yes

September 13, 2025

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Southern Mazda is the best auto dealer I have ever dealt with. Their sales people were helpful and responsive. We got the financing we wanted. The guys in the service department have been informative, profe More

by jimbob128
Service Price Transparency
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Recommend Dealer
Yes
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