Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News

Kaylyn Brakefield | Page 2

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
47 Reviews
4.5

47 Reviews

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47 Reviews of Kaylyn Brakefield

October 17, 2025

Dealership Rating
Employee Rating

Manager, Jay runs a tight ship, staff is extremely courteous and professional. We purchased our CX5 a few years ago and always take it there for service. More

by GREGGTONGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Big Jay

September 13, 2025

Dealership Rating
Employee Rating

Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Love coming here for services on my car they always treat me like family and get the job done More

by AMBERMAYNARD89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Southern Mazda is the best auto dealer I have ever dealt with. Their sales people were helpful and responsive. We got the financing we wanted. The guys in the service department have been informative, profe More

by jimbob128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 11, 2025

Dealership Rating
Employee Rating

Service was completed in a timely and satisfactory manner. Will use them again if necessary. More

by BLANKS2261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

September 05, 2025

Dealership Rating
Employee Rating

I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. More

by maxine.simoneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lauren Farless, Anton Smith

September 04, 2025

Dealership Rating
Employee Rating

Great dealership updated my state inspection and had me out quick I recommend southern Mazda More

by ajiggasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Lauren Farless

August 30, 2025

Dealership Rating
Employee Rating

I’m not sure they did properly maintenance for my car or not. looks like they just did oil changed not really inspection. It’s been two times I asked to add more tire pressure or windshield fluid, they said More

by James Gao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lauren Farless

August 29, 2025

Dealership Rating
Employee Rating

Very fast work on the car and got everything done that was needed. Was a simple oil change. More

by anttav0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Ms. Kay way amazing! The sales department not so awesome. Ms. Kay listened and cared to what I had to say. More

by shannonfeurt
Recommend Dealer
Yes
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