Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News

Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Kaylyn Brakefield

May 13, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable. Any time we've brought our car in for service they were quick to get things done More

by dmloud
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

May 16, 2025

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 25, 2025

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The dealership his been more than helpful services have been excellent I may decide in the next month to purchase another vehicle from them if the price is right More

by DIVINEONE2008
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

April 06, 2025

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My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
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Recommend Dealer
No

March 22, 2025

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Dealing with Tim, my salesman, was efficient and enjoyable. He was knowledgeable and courteous. I was somewhat disappointed in the detail before delivery. Alot of water spots on the body and gl More

by gary440
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Tim. Internet sales

March 22, 2025

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parts and service excellent staff friendly and kept me informed the whole time i was their More

by frankb914
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

March 22, 2025

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Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
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Recommend Dealer
Yes

February 11, 2025

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Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner More

by bernardp83
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Carlos Santiago

January 19, 2025

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Excellent Service Department. I always get taken care of and have no issues. Thank you. More

by jlfaerge
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Recommend Dealer
Yes

Other Employees Tagged: Cierra Roye

Jan 23, 2025

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2024

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Employee Rating

I did ask them to put a bolt for something under the front of my car. The guy said they had the part but didn’t do it so it’s very frustrating because I asked for it to be done and they just didn’t do i More

by Sarah Packer
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Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Anton Smith

December 15, 2024

Dealership Rating
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Very efficient and professional service. Answered all questions knowledgeably and made sure I got everything that I needed. Would recommend to anyone :) More

by chad.lacey
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Recommend Dealer
Yes
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