Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News

Kaylyn Brakefield

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
41 Reviews
4.5

41 Reviews

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41 Reviews of Kaylyn Brakefield

October 30, 2025

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Employee Rating

Great service, people treat you very kindly. Great customer service, they treat you like family. More

by mariyanelis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Farless

October 21, 2025

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This was a great dealership. The people were very nice. I have no complaints thanks again More

by VICTORIATBRANDON
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Recommend Dealer
Yes

October 21, 2025

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They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
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Recommend Dealer
Yes

October 19, 2025

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The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
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Recommend Dealer
No

October 17, 2025

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Manager, Jay runs a tight ship, staff is extremely courteous and professional. We purchased our CX5 a few years ago and always take it there for service. More

by GREGGTONGE
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Recommend Dealer
Yes

Other Employees Tagged: Big Jay

September 13, 2025

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Southern Mazda is the best auto dealer I have ever dealt with. Their sales people were helpful and responsive. We got the financing we wanted. The guys in the service department have been informative, profe More

by jimbob128
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Recommend Dealer
Yes

September 13, 2025

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Love coming here for services on my car they always treat me like family and get the job done More

by AMBERMAYNARD89
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Recommend Dealer
Yes

September 13, 2025

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Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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Service was completed in a timely and satisfactory manner. Will use them again if necessary. More

by BLANKS2261
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

September 05, 2025

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Employee Rating

I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. More

by maxine.simoneau
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Recommend Dealer
No

Other Employees Tagged: Lauren Farless, Anton Smith

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