Kaylyn Brakefield
Kaylyn Brakefield at Southern Mazda Newport News

Kaylyn Brakefield | Page 3

Finance & BDC

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.5
47 Reviews
4.5

47 Reviews

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47 Reviews of Kaylyn Brakefield

August 22, 2025

Dealership Rating
Employee Rating

Absolutely love! Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. More

by caitleanne97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ayden Stern

Aug 28, 2025

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 18, 2025

Dealership Rating
Employee Rating

Very polite , professional and helpful. My car car was finished in ample enough time. When I had questions they were answered and explained. More

by michelesmcintosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 12, 2025

Dealership Rating
Employee Rating

Friendly professional people who went out of there way to make sure I was treated fair and got the car and deal I wanted. More

by ryoun89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay sales Dept 5 stars

Aug 20, 2025

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2025

Dealership Rating
Employee Rating

Thankful for such a great team and thorough work. Will always come back to southern Mazda More

by caitleanne97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kayla and Kaelyn

July 20, 2025

Dealership Rating
Employee Rating

completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. More

by RITADEWS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 23, 2025

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable. Any time we've brought our car in for service they were quick to get things done More

by dmloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

May 16, 2025

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 25, 2025

Dealership Rating
Employee Rating

The dealership his been more than helpful services have been excellent I may decide in the next month to purchase another vehicle from them if the price is right More

by DIVINEONE2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

April 06, 2025

Dealership Rating
Employee Rating

My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2025

Dealership Rating
Employee Rating

Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

parts and service excellent staff friendly and kept me informed the whole time i was their More

by frankb914
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando Cruz, Toney Richards

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