Kei Yukimura

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Kai and the team provided such a helpful and outstanding experience. Your feedback means a lot, and we look forward to serving you again!

South Bay Hyundai responded

We’re very sorry to hear about your experience and the inconvenience you’ve had with your new vehicle. While we’re glad Ryan was able to assist you during the sales process, it’s disappointing to learn that your air conditioning issue has not been resolved promptly—especially during this hot time of year. This is not the level of service we strive to provide. Someone will be reaching out to you shortly to ensure your vehicle is taken care of as quickly as possible. Your comfort and satisfaction are very important to us, and we appreciate the opportunity to regain your trust.

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that our team made your car-buying experience effortless and enjoyable. It means a lot to know you’ll be trusting us with your future service needs—we’ll be here to make sure you and your vehicle are always well taken care of. Enjoy your new car, and welcome to the South Bay Hyundai family!

South Bay Hyundai responded

Welcome back, and thank you for sharing such wonderful feedback! We’re thrilled to hear that Kei’s professionalism, knowledge, and transparency made all the difference in your decision to return. Your loyalty means so much to us, and we’ll be sure to recognize Kei for the top-tier service he provides. We look forward to serving you for many years to come!

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and appreciate your support for Kei. We’ll definitely pass along your encouragement to him. Looking forward to serving you again!

South Bay Hyundai responded

Thank you for sharing your concerns. We're truly sorry to hear about your recent experience and the frustration it caused. Clear communication is something we take seriously, and we regret that you didn’t receive the explanation and support you deserved, especially when it comes to language accessibility and unexpected fees. We’d appreciate the opportunity to better understand what happened but are unable to find your records based on your user name. Please feel free to contact us directly so we can assist you further.

South Bay Hyundai responded

Thank you for the great review! We're glad to hear your experience was smooth and hassle-free. It's always exciting to see customers impressed with Hyundai, especially the hybrids! We appreciate your support and look forward to seeing you again.

South Bay Hyundai responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Kei provided you with straightforward, solution-focused service. His honest communication and commitment to resolving issues truly make him a standout advisor. We appreciate your recommendation and look forward to continuing to provide the high level of service you deserve!

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear Kei provided you with excellent service—he truly is a standout on our team. We're sorry to hear about the service indicator light not being reset and understand how inconvenient that is. Please feel free to stop by at your earliest convenience, and we’ll take care of it right away. We appreciate your patience and look forward to making it right!