Kei Yukimura
Kei Yukimura at South Bay Hyundai

Kei Yukimura

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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5.0
14 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Japanese Japanese

5.0

14 Reviews

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14 Reviews of Kei Yukimura

July 01, 2025

Dealership Rating
Employee Rating

Kei is a pleasure to work with. Straight shooter who doesn't sugar coat anything. I appreciate the direct responses and desire to find a solution. I highly recommend him as a servic More

by John.M.Aviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

South Bay Hyundai responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Kei provided you with straightforward, solution-focused service. His honest communication and commitment to resolving issues truly make him a standout advisor. We appreciate your recommendation and look forward to continuing to provide the high level of service you deserve!

June 24, 2025

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Kei was superior! Unfortunately, the service center did not reset the service indicator light. I will need to return for this matter. More

by JAMIE.RANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear Kei provided you with excellent service—he truly is a standout on our team. We're sorry to hear about the service indicator light not being reset and understand how inconvenient that is. Please feel free to stop by at your earliest convenience, and we’ll take care of it right away. We appreciate your patience and look forward to making it right!

June 17, 2025

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Great service and quick turnaround. Kei was very helpful and helped me understand potential charges and what the service would entail. More

by irenelee7
Recommend Dealer
Yes
Jun 17, 2025

South Bay Hyundai responded

Thank you for the great feedback! We're happy to hear you had a smooth and efficient visit. Kei will be especially glad to know you appreciated his clear communication and support throughout the service. We’re always here to make things as easy and transparent as possible—looking forward to helping you again next time!

June 11, 2025

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Great service . Very friendly and felt comfortable with everyone and everything having to do with Hyundai. Everything was explained to me in full. and liked that my More

by ursula3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 13, 2025

South Bay Hyundai responded

Thank you so much for the kind words! We're thrilled to hear you felt comfortable and well taken care of throughout your visit. It's great to know everything was clearly explained and that you appreciated the car wash, too! We look forward to seeing you again and are always here if you need anything. — The South Bay Hyundai Team

June 08, 2025

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service was easy to schedule and completed quickly. Kei was friendly, professional and honest - even asked if I had changed the cabin air filter recently rather than trying to upcharge like many other More

by CDISTASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

South Bay Hyundai responded

Thank you for taking the time to share your experience! We're so glad to hear that scheduling service was easy and that everything was completed quickly. Kei will be happy to know his friendly, professional, and honest approach stood out. It's important to us to provide transparency and give our customers the information they need to make the best decisions — no pressure, just support. We truly appreciate your trust and look forward to helping you again in the future!

June 03, 2025

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I had a very easy time communicating with Kei and our car is thankfully back to normal. More

by kevin.lubarsky
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2025

South Bay Hyundai responded

Thank you for the great feedback! We're so glad to hear that communicating with Kei was easy and that your car is back to normal. We'll be sure to pass along your kind words to Kei—he’ll really appreciate it. If you ever need anything in the future, we’re here to help!

May 19, 2025

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Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
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Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

May 17, 2025

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Employee Rating

great service. Nice waiting room. There is coffee and a variety of snacks. Also, there is internet. More

by b_liebig
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 19, 2025

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad you enjoyed our service and found the waiting room comfortable with coffee, snacks, and internet available. Creating a welcoming and convenient environment for our customers is very important to us. We appreciate you taking the time to share your experience and look forward to serving you again!

May 16, 2025

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Employee Rating

Kei is absolutely the best. Excellent communication and service. I would recommend South Bay Hyundai. More

by john@neonetworking.net
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2025

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Excellent service from Kei. On time and very courteous--he was informative and responsive. Great job! More

by LONNIEMURPHY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 15, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear Kei provided you with excellent, timely, and courteous service. We appreciate your feedback and look forward to assisting you again!

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