Keith Anderson | Page 5

Staff was wonderful. Car was ready when they said and I was given a loaner. I gave 4 stars because it blows my mind that they charge so much for labor. Unfortunately I am going to have to look for a mec was given a loaner. I gave 4 stars because it blows my mind that they charge so much for labor. Unfortunately I am going to have to look for a mechanic who can service my Volvo. More

by RIVPJ Verified Customer Verified Customer

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They were prompt, friendly, and helpful. They met me at my car after and sent me a video during the service. Will be returning for sure. my car after and sent me a video during the service. Will be returning for sure. More

by ELIZABETH.TRIPP1 Verified Customer Verified Customer

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Courteous and helpful. Washed my car and vacuumed in addition to oil change and tire rotation. Quick in and out. This was a great experience. addition to oil change and tire rotation. Quick in and out. This was a great experience. More

by JESSNICHOLE12 Verified Customer Verified Customer

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Excellent sales and service - I love working with Aaron in sales 2nd care I have purchased from him - he is responsive and goes above and beyond. Servicing is always a pleasure! in sales 2nd care I have purchased from him - he is responsive and goes above and beyond. Servicing is always a pleasure! More

by BIRTY0118 Verified Customer Verified Customer

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I purchased this vehicle one year ago and I was told 2 tires were new. I then had to purchase 2 new tires which was fine understandable. I also had an alignment at this time. I constantly complained about tires were new. I then had to purchase 2 new tires which was fine understandable. I also had an alignment at this time. I constantly complained about the RPM;s and not a smooth ride. I did not drive from February to June and have put minimal mileage on the car. Now, the brakes needs to be done, 2 new tires, a belt issue that is $400. I didn't expect within one year to have to put $1000 into this vehicle. Oil change was fine, drop off/pick up of my car was fine BUT it wasn't vacuumed like the previous time it was serviced. I have also asked for touch-up paint on 2 occasions and still have not received it. More

by victoria22 Verified Customer Verified Customer

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Service was fast and efficient. Video from service tech was a unique and helpful. Service Department provided excellent communication. Looking forward to the new dealership in Auburn, MA later this fall. was a unique and helpful. Service Department provided excellent communication. Looking forward to the new dealership in Auburn, MA later this fall. More

by dangonya Verified Customer Verified Customer

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Patrick Mazda takes great care of their customers. Such a smooth process from start to finish. During these trying times, they picked up my car and brought it to their shop to do the requested maintenance. T smooth process from start to finish. During these trying times, they picked up my car and brought it to their shop to do the requested maintenance. They sent a video of everything they did when they were done. Overall a pleasant experience, I would recommend going there. More

by Tyler.velasquez Verified Customer Verified Customer

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Very attentive service team that knows how to own up to their own mistakes. After my car was worked on the air box was left unlatched causing some noise. They were able to help quickly upon my return. Besi their own mistakes. After my car was worked on the air box was left unlatched causing some noise. They were able to help quickly upon my return. Besides the one setback the service was exactly as advertised. Very good people in this service dept. More

by CDLUPI08 Verified Customer Verified Customer

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Patrick Mazda makes it Very easy to make my service Patrick Mazda makes it Very easy to make my service appointment online; they were thorough and recorded the entire process so I could be informed abo Patrick Mazda makes it Very easy to make my service appointment online; they were thorough and recorded the entire process so I could be informed about my vehicle’s status. Efficient and friendly! More

by AWRENN86 Verified Customer Verified Customer

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Communication ,service & Covid protocol were excellent To come up with 25 words is taking me longer than dropping off my car & getting a loaner Thank you excellent To come up with 25 words is taking me longer than dropping off my car & getting a loaner Thank you More

by CCASEY351 Verified Customer Verified Customer

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