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Keith Anderson
Refer Me
89 Reviews
89 Reviews of Keith Anderson
November 21, 2020
I cant stress enough how convenient our first service was with Patrick mazda! I hadnt even remembered that my new lease came with 3 complimentary service appointments. They called me right about when my oil with Patrick mazda! I hadnt even remembered that my new lease came with 3 complimentary service appointments. They called me right about when my oil change was due as a reminder. When told them getting the car there would be difficult because I work crazy hours and my wife teaches from home, they offered valet service. A driver dropped off a loaner car and took my car to the dealership where it was given an oil change, tire rotation and full safety inspection. Our car was returned within a few hours and was even washed for us! I can't say enough good things about the experience. The customer service at Patrick Mazda is second to none and I will definitely be purchasing my vehicles there from now on! More
by BBalyk1
Verified Customer
Helpful 
November 19, 2020
It was a good dealer. They explained everything well and I was confused about nothing. The process was really fast and the dealer made sure I was satisfied I was confused about nothing. The process was really fast and the dealer made sure I was satisfied More
by moratayafelipe
Other Employees Tagged: Chris Duggan, Joel Marrast, David Patrick, John Smith , Aaron Tringuk
November 18, 2020
2017 Mazda 3 in near mint condition had to put in shop as there was metal on metal contact between rear brake pads and rotors with less than 25K miles. This is unusual wear given the given driving conditions there was metal on metal contact between rear brake pads and rotors with less than 25K miles. This is unusual wear given the given driving conditions and handling of vehicle. The mechanic thought it was acceptable wear. Having done my fair share of brake jobs over 40 years on many cars, I disagreed so I was directed to contact Mazda USA directly with concerns. The dealership did a proper assessment and repair of issue but I was not satisfied with the cost. Mazda USA did give a $250 credit reducing the bill to $450 for the rear pads and rotors plus brake fluid change. Brake fluid change was suggested due to metal contact. Although these are wear items, the pads should be of better quality. I understand the need to control costs but there should be no compromise when it comes to brakes! More
by PAUL.AUSTIN
November 10, 2020
It was fast and the man at the front desk was very nice. I really liked the fact that they went the extra mile and washed and vacuumed my car as well. Thank you I really liked the fact that they went the extra mile and washed and vacuumed my car as well. Thank you More
by KAMPEMEL
Other Employees Tagged: Joel Marrast, John Smith
November 09, 2020
Took over a week to finish service and was very difficult to get information on what was taking so long. Felt like I was inconvenienting everyone when I would call to try to find out information, but never to get information on what was taking so long. Felt like I was inconvenienting everyone when I would call to try to find out information, but never received a call from the service department with information. More
by REIEIO8
November 06, 2020
Nice staff. The dealership is a parking clusterxxxx. They washed my car which was just detailed and I had to clean all the windows. Otherwise, it was great. Not sure of the names of people in service They washed my car which was just detailed and I had to clean all the windows. Otherwise, it was great. Not sure of the names of people in service. Worked with Greg? Nice guy. More
by aspen400
November 02, 2020
Staff was nice and process was quick. What I didn’t like was that I brought my car in at 8 AM for a routine service and it wasn’t ready at 4:30 in the afternoon and nobody called me to tell me that I wouldn was that I brought my car in at 8 AM for a routine service and it wasn’t ready at 4:30 in the afternoon and nobody called me to tell me that I wouldn’t have my car back on the same day and then it wasn’t ready the next day until the end of the day More
by SCB01568
Other Employees Tagged: Joel Marrast, John Smith
November 01, 2020
Well done. Good customer relations service. Cost was higher than other service centers, but courtesy vehicle was excellent. Friendly service, good communication, and labor cost seemed expensive. higher than other service centers, but courtesy vehicle was excellent. Friendly service, good communication, and labor cost seemed expensive. More
by JOHNSB
Other Employees Tagged: Joel Marrast, John Smith
October 24, 2020
Great people working at this dealership! Very professional. They wash and vac your car every time. I would highly recommend this dealership! The even gave me a loaner vehicle. professional. They wash and vac your car every time. I would highly recommend this dealership! The even gave me a loaner vehicle. More
by emmash10
Other Employees Tagged: Joel Marrast, John Smith
October 05, 2020
Service was quick and courteous. Liked the no touch service. Car was cleaned. Was hoping to get a cx30 to test drive but was brought a 3 service. Car was cleaned. Was hoping to get a cx30 to test drive but was brought a 3 More
by DOWNTHEMIDDLEDAVE
Other Employees Tagged: Joel Marrast, John Smith
