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Keith Conroy

Overview Reviews (269) Inventory (229)

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Keith Conroy

Keith Conroy | Page 17

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.8

269 Reviews

Overview Reviews (269) Inventory (229)

4.8

269 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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269 Reviews of Keith Conroy

August 01, 2024

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Employee Rating

They always go above and beyond to meet expectations. Excellent, high quality service every time. Excellent, high quality service every time. More

by BPERCELLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Palazzo, Patrick Piro, Kerry Monica, Jr.

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi BPERCELLA, Thank you for the fantastic feedback! We’re delighted to hear that we consistently go above and beyond to meet your expectations and provide excellent, high-quality service! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 31, 2024

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Employee Rating

my crosstrek needed an oil change service anyway, but I had gotten a flat over the weekend, I called Monday morning to verify my tire n wheel insurance and they were able to provide an appointment for me t had gotten a flat over the weekend, I called Monday morning to verify my tire n wheel insurance and they were able to provide an appointment for me that afternoon. Tire replaced , car serviced , job well done More

by CRABBY058

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi CRABBY058, Thank you for the positive feedback! We’re glad we could quickly address your tire issue and provide the oil change service for your Crosstrek! It’s great to hear that everything was handled efficiently. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 27, 2024

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Employee Rating

Great dealership. Have purchased 4 cars from them and always had great experience. We will definitely keep coming back. Have purchased 4 cars from them and always had great experience. We will definitely keep coming back. More

by DLUCHS154

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DLUCHS154, Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve had great experiences with us each time and that you plan to keep coming back! We appreciate your continued trust and look forward to assisting you with any future vehicle needs. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 26, 2024

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Employee Rating

Excellent job! Service was fast, the agent made sure to keep my up to date what the process was to have my car repaired. Service was fast, the agent made sure to keep my up to date what the process was to have my car repaired. More

by MRICHIE597

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi MRICHIE597, Thanks for the great review! We’re pleased to hear that the service was fast and that our agent kept you updated throughout the repair process! If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 25, 2024

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Employee Rating

They were very clear Curtis and I took care of everything I needed and and everything was fine I needed and and everything was fine More

by FRANKNDILULLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Bert Gomez, Eric Senatore , Lindsey Mulrain, Kathy Ottmer

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi FRANKNDILULLO, Thank you for your feedback! We’re glad to hear that Curtis took care of everything you needed and that everything went smoothly. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 23, 2024

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Employee Rating

The service department was outstanding from top to bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded A bottom. Everyone starting with the Service Director Kerry Monica to the customer service team was extremely friendly and attentive. Kerry responded ASAP to all my email inquiries. They fixed my problems quickly, provided a loaner car and there were no problems. It was a very pleasant surprise as most businesses provide poor response time and customer service. Very refreshing and I would highly recommend this dealership!!! Thank you. More

by DM0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Eric Senatore

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DM0, Thank you for the outstanding review! We’re thrilled to hear that our Service Director Kerry, the customer service team, and everyone involved made your experience smooth and pleasant! We appreciate your recommendation and are delighted that our responsiveness and service exceeded your expectations! If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 20, 2024

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Employee Rating

Always excellent service! Keith took great care of me and kept in touch the whole time. Keith took great care of me and kept in touch the whole time. More

by pkarnats

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kathy Ottmer

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi pkarnats, Thanks for the kind words! We're thrilled that Keith provided excellent service and kept you informed throughout the process. We're always here to help with anything you need! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Employee Rating

Everyone was friendly, well spoken and polite. I might not want to hear what you have to say, but when it's calm and polite you can stay calm as well. I might not want to hear what you have to say, but when it's calm and polite you can stay calm as well. More

by LEMYELLOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi LEMELLOW, Thank you for your feedback! We’re glad to hear that our team’s friendly and polite demeanor made a positive difference! We believe that calm and respectful communication is key to a great experience. If you have any more feedback or need assistance, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 17, 2024

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Employee Rating

All staff were attentive and knowledgeable and provided excellent customer service. All questions were readily answered in regard to my vehicle issue. excellent customer service. All questions were readily answered in regard to my vehicle issue. More

by cynthia.mccourt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa

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Aug 01, 2024 -

Lester Glenn Subaru responded

Hi cynthia.mccourt, Thank you for the great feedback! We’re pleased to hear that our team was attentive, knowledgeable, and provided excellent customer service! We’re glad all your questions about your vehicle issue were answered. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 13, 2024

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Employee Rating

guaranteed the best service all around. everyone here is nice and easy to communicate with. everyone here is nice and easy to communicate with. More

by BPERCELLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr.

Report | Print

Aug 02, 2024 -

Lester Glenn Subaru responded

Hi BPERCELLA, Thank you for the great review! We’re glad to hear that you received the best service and found our team nice and easy to communicate with! If you need anything else or have more feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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