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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 18

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
356 Reviews
4.8

356 Reviews

Write a Review

356 Reviews of Keith Davis

October 27, 2023

Dealership Rating
Employee Rating

Pleasant and efficient. No surprises. I recommend this dealership. I am a long time customer. More

by ANGELA.LUISTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Oct 30, 2023

Acura of Berlin responded

Anglea, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

October 26, 2023

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Employee Rating

They do a great job. They are always very easy to deal with and the waiting area is very comfortable. More

by SHAWN.MCCORMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2023

Acura of Berlin responded

Shawn, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

October 25, 2023

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Employee Rating

Excellent customer service from the service department! I will be back for service again. Thank you . . , More

by pat46
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Braglia General Manger 860-829-3780

October 23, 2023

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Employee Rating

My car was fixed and delivered as promised. I would recommend this dealership to anyone needing repairs. More

by JMSPICER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Oct 23, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keith and Jessica met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

October 22, 2023

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Employee Rating

One of the best Acura Dealership in CT. Very friendly and knowledgeable with Customer Service. More

by Rinku G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Oct 23, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

October 22, 2023

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Employee Rating

My experience at your dealership was and the people were friendly and efficient. I had no issues More

by 0901willow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Oct 23, 2023

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

October 20, 2023

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Employee Rating

To complete the work order free of charge then call 5 days later saying oops now you need to pay and even more than had been originally quoted is pretty xxxxty. My husband won’t let me return there again More

by dlarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Sharpe

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Oct 23, 2023

Acura of Berlin responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tony Braglia General Manger 860-829-3780

Oct 23, 2023

Acura of Berlin responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tony Braglia General Manger 860-829-3780

October 18, 2023

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Employee Rating

No problem scheduling appointment. Professional staff. The work was done in a timely manner. Great job! More

by TSHAW40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Oct 19, 2023

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Braglia General Manger 860-829-3780

Oct 21, 2023

TSHAW40 responded

No problem scheduling appointment. Professional staff. The work was done in a timely manner. Great job!

October 18, 2023

Dealership Rating
Employee Rating

This was my very first scheduled service visit at this dealership. Everyone and everything was excellent. More

by CORPOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Larissa Hartline, Jessica Sharpe

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Oct 18, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

October 17, 2023

Dealership Rating
Employee Rating

Jess is always welcoming and explains everything In Detail. The follow up call is informative and service has been outstanding. You should give her a big raise!! More

by KUHN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Sharpe

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Oct 18, 2023

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jess met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

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