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Keith Davis
Keith Davis at Acura of Berlin

Keith Davis | Page 17

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
380 Reviews
4.8

380 Reviews

Write a Review

380 Reviews of Keith Davis

January 27, 2024

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Employee Rating

Excellent Service very friendly and honest . The overall experience was very good . Keith was friend and honest More

by DONDELLAQUILA
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jan 28, 2024

Acura of Berlin responded

Dondella, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 26, 2024

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Employee Rating

Very professional. Answered all questions. Got the job done Excellent waiting area Very pleased and satisfie More

by Jcopsinis
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jan 28, 2024

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. Keith and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 26, 2024

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Employee Rating

Easy to make an appointment at the requested day and time and repairs and maintenance work were explained. More

by 100JERSEYGIRL100
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jan 28, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 26, 2024

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Employee Rating

Quick and professional at a good price Facility was clean and everyone friendly. Great job! More

by Guttmannp
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jan 26, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

January 24, 2024

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Employee Rating

Keith kept me informed throughout the entire process. He explained what service needed to be done. I was even provided a video from the mechanics of the required service. He emailed me quotes of the serv More

by DRC1963
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

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Jan 25, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Keith here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 23, 2024

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Employee Rating

Keith is awesome and main reason I keep coming back. Keep up good job sunshine More

by SUNNY2ISME2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 23, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

January 21, 2024

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Employee Rating

Was lied on and stolen from , no communication bad service , aggressive general manager ,excuse ridden and no transparency in their words More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Diaz, Matthew Roy

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Jan 22, 2024

Acura of Berlin responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eric Diaz General Manager 860-829-3787

January 21, 2024

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Employee Rating

I really do enjoy bringing my car to the dealership for service. My service associate Keith goes above and beyond and my sales person Jim is great too! I always love chatting and connecting with them. Gina More

by LJANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei , Gina :)

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Jan 21, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

January 04, 2024

Dealership Rating
Employee Rating

Great overall service was in and Out in under an hour Also Received a complimentary car wash which was needed. Thanks a lot. More

by Tyshawnred13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy , Jaime Andrzeicik, Ray Lattman

Print
Jan 04, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

December 17, 2023

Dealership Rating
Employee Rating

Everyone at the dealership is always friendly and willing to help. KEITH has been there since l bought my car in 2012, he is always pleasant, has a smile in his face and will to assist in a way possible. More

by AAYUB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 18, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. Keith and our team work hard to ensure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Eric Diaz General Manager 860-829-3787

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