Keith Hawk | Page 10

This was a good process all around. Susanne Verdeur's quick, kind service and excellent listening skills on the phone brought me in. Doug Tamer's polite, knowledgeable and patient handl Susanne Verdeur's quick, kind service and excellent listening skills on the phone brought me in. Doug Tamer's polite, knowledgeable and patient handling of us as customers sealed the deal. I appreciated Keith Hawk's frank guidance and efficient work on setting up our financing. Of course, the car itself being in lovely condition and a good deal made the package.irresistible. Thank you all for a very good car buying experience. More

by cathyhawn Verified Customer Verified Customer

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Everyone very friendly and willing to answer our questions. They spent all the necessary time to explain in detail all of the features of our new Forester. questions. They spent all the necessary time to explain in detail all of the features of our new Forester. More

by williamchase47 Verified Customer Verified Customer

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Fair price ,significantly better than Maryland, very helpful in explaining car features, no pressure just good information helpful in explaining car features, no pressure just good information More

by julietteforbes Verified Customer Verified Customer

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Bob did an outstanding job in all aspects to help me through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and t through the process of completing the purchase of my wilderness outback. Bob is exemplary in everything he did and very patient working with me and the communication was outstanding. Bob made the whole process seamless. Bob should be considered an incredible asset to your team For all that he was doing. I want Bob to receive a very formal recognizing thank you from me. The customer for him going through the efforts of taking calls and communicating even when he was off work. His communication was something that other sales people should follow. Most sales people are very pushy and demanding because of their commission And rewards for selling. Bob made it feel so relaxed and earn every bit of my customer gratitude for what he did. A big thank you to Subaru for communicating and following up on what they said also. I’m looking forward to exploring and finding out more of the details of the vehicle for which I have not had time to do yet. I would definitely recommend Bob and the Subaru in Concord to other interested friends and family that wish to have the same experience I did. More

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Anthony is a knowledgeable, personable, and low pressure sales associate who listened to what we wanted and made the fit. The dealership is organized with helpful staff members who function well in their r sales associate who listened to what we wanted and made the fit. The dealership is organized with helpful staff members who function well in their respective roles and know their products. More

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Pleased with service and communication. Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact Bob was extremely helpful. Never felt I was being steered or pushed into buying a car. Very please with car and with all staff I came into contact with. More

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I was in a bad spot and needed a car. Salesman Bob Novotny started by listening to me and then asked questions to help identify the cars in Concordville's inventory that might be right fo Salesman Bob Novotny started by listening to me and then asked questions to help identify the cars in Concordville's inventory that might be right for me. I was in a bad spot but I wanted time to make the right choice. Fortunately, Bob has patience. With Bob's help I found the right car for me. But then financing, insurance and title. No problem, Bob got me through each step. Bob listens, gives good information that is easily understood, has patience and is willing to work hard for buyers. There is nothing more you would want from someone selling you a car. Well done Bob. More

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Joseph was a pleasure to work with. Very knowledgeable and truly listened to what we were looking for. He got us in the perfect car for what we needed. Very knowledgeable and truly listened to what we were looking for. He got us in the perfect car for what we needed. More

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Joseph is beyond the most attentive, knowledgeable and professional person. Let’s not forget to meant hilarious. He definitely makes you feel comfortable during a time that can be difficult. Keith, financ professional person. Let’s not forget to meant hilarious. He definitely makes you feel comfortable during a time that can be difficult. Keith, finance, works to get your needs met when it comes to pricing. He is awesome. Overall, the dealership is very pleasant and it was a pleasure doing business with them. More

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I recently purchased a new car and had an outstanding experience Luis . From the moment we walked in, Luis was incredibly professional and went out of his way to ensure we were taken care of. He was inst experience Luis . From the moment we walked in, Luis was incredibly professional and went out of his way to ensure we were taken care of. He was instrumental in helping us get approved for our new car, making the entire process smooth and stress-free. What impressed us the most was his consistent communication; he kept in touch to see if we needed anything extra, which really made us feel valued. Thanks to his efforts, we got approved and were able to take our car home the same day! Also Keith was amazing to work with and helped with financing and made it not feel so scary! I highly recommend this dealership for anyone looking for a seamless car buying experience. More

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