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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
199 Reviews
4.8

199 Reviews

Write a Review

199 Reviews of Keith Knowlson

October 09, 2025

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Employee Rating

Everyone at the dealership has been very helpful and knowledgeable. I am glad I purchased from Spitzer Acura More

by sutyak94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone, Samantha Baker

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Oct 09, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 07, 2025

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Employee Rating

Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Scott Guy, Ryan Capozoli, Dalton Bruni, Laura Colby, Albert Malone, Jeanine Malone, Samantha Baker

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Oct 07, 2025

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 03, 2025

Dealership Rating
Employee Rating

Everyone is always helpful and Spitzer has great staff and service! Questions and concerns are always answered and addressed quickly More

by GARBINSKY728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

September 29, 2025

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Employee Rating

We had a great experience would highly recommend! Went in for an oil change, they were quick and efficient. More

by bpietro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Malone

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Sep 29, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

August 30, 2025

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Employee Rating

Great Service! Very Knowledgeable! I have been using Spitzer for 15 years ! Never been disappointed. More

by KLAURENZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Scott Guy, Ryan Capozoli, Dalton Bruni, Laura Colby

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Aug 30, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2025

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Employee Rating

They take great care of my Acura! I love their service. This is my second vehicle from them. More

by LPACE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 29, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 29, 2025

Dealership Rating
Employee Rating

I am very pleased with the customer service I received when getting my car inspected. More

by GREENLIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 29, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

August 23, 2025

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Employee Rating

Poor customer service, advisors are clueless. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. More

by LRESSLERRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

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Aug 26, 2025

Spitzer Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 23, 2025

Dealership Rating
Employee Rating

The service department has always been great. I’ve owned my car for 11 years and they have never steered me wrong. They never tried to upsell. Very honest individuals. More

by KLC282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 23, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

August 21, 2025

Dealership Rating
Employee Rating

All did a great job especially the person who followed up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. More

by nesmacy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Dalton Bruni, Laura Colby

Report | Print
Aug 21, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

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