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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
195 Reviews
4.9

195 Reviews

Write a Review

195 Reviews of Keith Knowlson

August 30, 2025

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Employee Rating

Great Service! Very Knowledgeable! I have been using Spitzer for 15 years ! Never been disappointed. More

by KLAURENZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Scott Guy, Ryan Capozoli, Dalton Bruni, Laura Colby

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Aug 30, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2025

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Employee Rating

I am very pleased with the customer service I received when getting my car inspected. More

by GREENLIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 29, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

August 29, 2025

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Employee Rating

They take great care of my Acura! I love their service. This is my second vehicle from them. More

by LPACE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 29, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 23, 2025

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Employee Rating

Poor customer service, advisors are clueless. Rude on the phone and very unhelpful. Unwilling to give a loaner vehicle despite website saying they are available. More

by LRESSLERRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

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Aug 26, 2025

Spitzer Acura responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 23, 2025

Dealership Rating
Employee Rating

The service department has always been great. I’ve owned my car for 11 years and they have never steered me wrong. They never tried to upsell. Very honest individuals. More

by KLC282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 23, 2025

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

August 21, 2025

Dealership Rating
Employee Rating

All did a great job especially the person who followed up on checkpoints that I chose not to have done. One I did myself and the second will have done in near future. More

by nesmacy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Dalton Bruni, Laura Colby

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Aug 21, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 10, 2025

Dealership Rating
Employee Rating

Layne Ciminel also helps me with my MDX. Also Adam Solomon was very receptive in the sales department. Both need a raise. More

by BROOKSFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Aug 10, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 08, 2025

Dealership Rating
Employee Rating

Great service and communication with Keith. The whole process went very smoothly from start to finish. More

by SANDPK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 30, 2025

Dealership Rating
Employee Rating

We have been working with Spitzer for close to 6 years now. They are very personable and make sure you’re happy when you leave. More

by JDAVIS93
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson, Ryan Capozoli

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Jul 30, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2025

Dealership Rating
Employee Rating

Great and timely service from Layne, as always. I'm happy to be a Spitzer customer. More

by chrislmeta
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Report | Print
Jul 27, 2025

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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