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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson | Page 18

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
205 Reviews
4.8

205 Reviews

Write a Review

205 Reviews of Keith Knowlson

September 21, 2023

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Employee Rating

TOP SHELF THANKS TO LAYNE AND HIS TEAM. VERY PROFESSIONAL, PROFICIENT, KIND, ATTENTION TO DETAIL IS ABOVE AND BEYOND NORMAL. More

by KLM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Sep 23, 2023

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2023

Dealership Rating
Employee Rating

It has been and continues to be a wonderful experience to work with exceptional team! More

by DONNABASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Sep 19, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2023

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Employee Rating

They always treat me like their most important customer. These words added to hit minimum…. More

by JOYCEDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Sep 18, 2023

Spitzer Acura responded

Thank you so much for your kind words, Joyce, and for taking the time to leave us this wonderful feedback!

September 15, 2023

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Employee Rating

Excellent service from everyone. My service was scheduled timely and Keith called me first thing on appointment day to let me know exactly when vehicle would be picked up at my offic More

by MBISHOP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Sep 15, 2023

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

September 15, 2023

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Employee Rating

My Service excellent as always, in and out in a brief period of time and More

by bobdini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Sep 15, 2023

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

Sep 16, 2023

Spitzer Acura responded

I am sure that can be arranged. Just talk to Albert the service manager when you bring it in and we will take care of you.-Adam D

Sep 15, 2023

bobdini responded

Next time I would like a hand wash, cannot put a black MDX in a car wash , last 3 trips no car wash , due next time please

September 13, 2023

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Employee Rating

John was incredible! He was attentive and kind and explained everything thoroughly. He communicated with me throughout the process and even got my car done way before the More

by shaynakostka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman

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Sep 14, 2023

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with John and our team here at Spitzer Acura. We appreciate your business and hope to see you again soon!

September 12, 2023

Dealership Rating
Employee Rating

Always great service by entire department! John is always accommodating and great to work with! More

by djrun10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Sep 13, 2023

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 04, 2023

Dealership Rating
Employee Rating

It was great and Jeremy benson was awesome and helpful. I highly recommend him to others More

by Leahraeder7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson, Ryan Capozoli , Adam Drakulic

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Sep 05, 2023

Spitzer Acura responded

Leah, Thanks for your feedback on your recent visit to Spitzer Acura. It's great to hear that Jeremy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 04, 2023

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Employee Rating

The dealership was not bad for the oil change and tire rotation. They ended up washing my car and making a clean car dity. More

by bradenboni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Nicolas Desarno, Adam Drakulic, John Layman, Matt Popovich, Andrew Spitzer

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Sep 05, 2023

Spitzer Acura responded

Braden, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2023

Dealership Rating
Employee Rating

My first experience with Spitzer Acura service was excellent! I was kept up to date on my service, and I am very pleased with the outcome. More

by alyson.lesutis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

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Sep 05, 2023

Spitzer Acura responded

Alison, Thanks for sharing about your service experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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