Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson | Page 8

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
205 Reviews
4.8

205 Reviews

Write a Review

205 Reviews of Keith Knowlson

January 18, 2025

Dealership Rating
Employee Rating

The entire experience was good with the exception of the TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Jan 19, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2025

Dealership Rating
Employee Rating

my appointment was at 10 am on monday; was taken care of promptly for my oil change More

by mlmaffio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Jan 15, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jan 15, 2025

mlmaffio responded

Sorry, Layne and Keith both get 5 stars

January 05, 2025

Dealership Rating
Employee Rating

Very efficient scheduling and arrival process. Very clean shop. Professional in every aspect of service. More

by equines-lineman.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2025

Dealership Rating
Employee Rating

Always great service at Spitzer Acura! Repairs are well explained and the car always returned to me in excellent shape. More

by berdely2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2024

Dealership Rating
Employee Rating

I've always had excellent service at Spitzer, today was no different. Keep up the good work! More

by DCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeanine

Jan 02, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2024

Dealership Rating
Employee Rating

Great job, had a battery issue when I arrived for routine service. They completed the service and replaced the battery within an hour! Very helpful and fast. More

by tboyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Spitzer Acura responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 24, 2024

Dealership Rating
Employee Rating

Excellent, timely service. I called for an appointment; and received a return call in a timely fashion More

by STRICKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Dec 27, 2024

Spitzer Acura responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!

December 24, 2024

Dealership Rating
Employee Rating

I’ve owned 3 Acuras so far and I have always had them serviced at Spitzer because the service department is outstanding . More

by Tanya N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeannine Malone

Dec 27, 2024

Spitzer Acura responded

Tanya, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!

December 06, 2024

Dealership Rating
Employee Rating

Very good service. It was quick and they did a good job. It was a good experience. More

by ciberal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Dec 08, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 06, 2024

Dealership Rating
Employee Rating

Excellent customer service as usual. Vehicle was done quickly and nicely cleaned. Layne was great to with and got me in and out efficiently . Thank you! More

by CAPEZZUTO311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Dec 08, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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