Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson | Page 9

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
205 Reviews
4.8

205 Reviews

Write a Review

205 Reviews of Keith Knowlson

November 30, 2024

Dealership Rating
Employee Rating

I wanted to just say how amazing the service staff has been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They alway More

by Shelley Duffy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Albert Malone

Dec 01, 2024

Spitzer Acura responded

Thank you, Shelley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

Dec 02, 2024

Spitzer Acura responded

Thank you Shelley for having faith in our service department, it is our pleasure to assist with any needs that you may have. I'm sure that Layne, Keith and Albert will absolutely cherish your kindly words and it is a honor to be able to help you with anything possible. Until now, see you later and safe travels!

November 26, 2024

Dealership Rating
Employee Rating

Layne is always professional responsive knowledge and pleasant. He is helpful to all of my needs for my cars. More

by STHOMPSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Nov 27, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

November 18, 2024

Dealership Rating
Employee Rating

Great and friendly service department. Super quick service. They even washed my car. I will be returning for future services. More

by Sam A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeanine Malone and Albert Malone

Nov 18, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sam, please let us know.

November 11, 2024

Dealership Rating
Employee Rating

Very pleased with experience. I was dropped off at home and picked up when work completed. Work was done with quality!! More

by dsprague0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Nov 11, 2024

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

November 07, 2024

Dealership Rating
Employee Rating

I have been very pleased with the service I have received over the years on my two Acuras. More

by BOBJMEYERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Nov 07, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura and for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is our pleasure to serve you and your Acura needs in any way possible. Wishing you the safest of travels until we meet again!

November 06, 2024

Dealership Rating
Employee Rating

We have been doing business with Spitzer Acura since the day they opened their dealership. THEY ARE SIMPLY THE BEST !!!!!!!! More

by BOUCHARD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Nov 07, 2024

Spitzer Acura responded

Thank you for your positive review! We are honored by your continued business over the years, and we are thrilled that our team consistently provides you with top-notch service. Please drive safely, and do not hesitate to reach out to let us know how we may be of further service to you.

November 04, 2024

Dealership Rating
Employee Rating

The sales and service staff at Spitzer are outstanding. Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only s More

by BILLBILLBRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson, Layne Ciminel

Nov 06, 2024

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

October 30, 2024

Dealership Rating
Employee Rating

I regret buying a car from Spitzer. I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a More

by gim1673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

Nov 02, 2024

Spitzer Acura responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 02, 2024

Spitzer Acura responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2024

Dealership Rating
Employee Rating

Layne exemplifies great customer service, is knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer. More

by LBURK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 29, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

October 27, 2024

Dealership Rating
Employee Rating

I alway have a good experience at Spitzer Acura. Professional service team. I’ve never had a problem. More

by cwhitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Oct 27, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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