I wanted to just say how amazing the service staff has
been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They alway
been at Spitzer Acura in McMurray PA. It's difficult to trust sometimes, but I always have COMPLETE faith in the service department there. They always do the best and most thorough job with my vehicle. Layne, Keith and Albert are just wonderful, friendly, and honest during every visit and I couldn't be more pleased. Thank you to the wonderful service staff and everyone at Spitzer Acura for always taking such good care of me, and my vehicle! It’s so important to have someone you trust! They’re wonderful!!
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by Shelley Duffy Alexander
Service Price Transparency
Dec 01, 2024 -
Spitzer Acura responded
Thank you, Shelley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.
Dec 02, 2024 -
Spitzer Acura responded
Thank you Shelley for having faith in our service department, it is our pleasure to assist with any needs that you may have. I'm sure that Layne, Keith and Albert will absolutely cherish your kindly words and it is a honor to be able to help you with anything possible. Until now, see you later and safe travels!
Layne is always professional responsive knowledge and
pleasant. He is helpful to all of my needs for my cars.
pleasant. He is helpful to all of my needs for my cars.
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by STHOMPSON22
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2024 -
Spitzer Acura responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!
Great and friendly service department.
Super quick service. They even washed my car. I will be returning for future services.
Super quick service. They even washed my car. I will be returning for future services.
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by Sam A
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Layne Ciminel
, Jeanine Malone and Albert Malone
Nov 18, 2024 -
Spitzer Acura responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sam, please let us know.
Very pleased with experience.
I was dropped off at home and picked up when work completed. Work was done with quality!!
I was dropped off at home and picked up when work completed. Work was done with quality!!
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by dsprague0
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Spitzer Acura responded
Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
I have been very pleased with the service I have received
over the years on my two Acuras.
over the years on my two Acuras.
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by BOBJMEYERJR
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Spitzer Acura responded
Thank you for choosing Spitzer Acura and for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is our pleasure to serve you and your Acura needs in any way possible. Wishing you the safest of travels until we meet again!
We have been doing business with Spitzer Acura since the
day they opened their dealership. THEY ARE SIMPLY THE BEST !!!!!!!!
day they opened their dealership. THEY ARE SIMPLY THE BEST !!!!!!!!
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by BOUCHARD79
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Spitzer Acura responded
Thank you for your positive review! We are honored by your continued business over the years, and we are thrilled that our team consistently provides you with top-notch service. Please drive safely, and do not hesitate to reach out to let us know how we may be of further service to you.
The sales and service staff at Spitzer are outstanding.
Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only s
Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only surprises I've had at Spitzer were good ones!
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by BILLBILLBRACK
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Spitzer Acura responded
Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!
I regret buying a car from Spitzer.
I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a
I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a pre-owned pre-certified car. Apparently one tire had a "hole" on the side wall, and they insisted that all 4 tires had to be replaced because it's a 4WD...
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by gim1673
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2024 -
Spitzer Acura responded
Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Nov 02, 2024 -
Spitzer Acura responded
Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Layne exemplifies great customer service, is
knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer.
knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer.
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by LBURK11
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Spitzer Acura responded
Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!
I alway have a good experience at Spitzer Acura.
Professional service team. I’ve never had a problem.
Professional service team. I’ve never had a problem.
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by cwhitchens
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2024 -
Spitzer Acura responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.