Keith Mattingly | Page 18

I have been a customer for over 30 years., my cars have been used Saab’s and Volvo’s. I have always been treated with respect and wise car counsel. Excellent is my word been used Saab’s and Volvo’s. I have always been treated with respect and wise car counsel. Excellent is my word More

by LINDA_HELLER Verified Customer Verified Customer

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Excellent service!My only complaint was the sales Excellent service! My only complaint was the sales people talking on speaker phones in their offices, doors open while I was waiting. It was distrac Excellent service! My only complaint was the sales people talking on speaker phones in their offices, doors open while I was waiting. It was distracting and inappropriate. I shared my concerns with management. More

by STDEMOORE Verified Customer Verified Customer

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I scheduled and oil change and was given and appointment 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car 2 weeks out. Sorry but I went to Reynolds the following day and they serviced my car More

by Leswebb2 Verified Customer Verified Customer

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Please contact regarding the last warranty repair work done on our vehicle. The rear bumper is not installed to factory specs and is popped out on the passenger side. done on our vehicle. The rear bumper is not installed to factory specs and is popped out on the passenger side. More

by JAYHYDE Verified Customer Verified Customer

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Very friendly and helpful staff. The service department was very efficient with the length of time I waited. I enjoyed a nice cold beverage on a very hot day while waiting in the showroom. Compliments of S was very efficient with the length of time I waited. I enjoyed a nice cold beverage on a very hot day while waiting in the showroom. Compliments of Secor Volvo. I have been a customer there for 30 years. More

by RETIRED1946 Verified Customer Verified Customer

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Very poor customer service everytime I go to Secor Volvo. They make you feel like you are an annoyance to them and don’t make you feel like you didn’t just spent $50,000 there. I wish there was another Volvo They make you feel like you are an annoyance to them and don’t make you feel like you didn’t just spent $50,000 there. I wish there was another Volvo dealership close so I could go somewhere else. Everyone I have worked with at Secor Volvo including the sales department needs to improve on their customer service skills. More

by LAMARAMBER Verified Customer Verified Customer

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From owner, Charlie Secor, through head of service, Mr. Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 Weiss, and sales staff this is an incredible operation. Integrity, efficiency and courtesy are hallmarks. We have dealt with Secor Volvo for over 20 years and will continue our relationship with them. The quality of the car speaks for itself. Dr. & Mrs. Tom Lesnik More

by HIACYNTH27 Verified Customer Verified Customer

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Well run by knowledgeable people. Good service department, quick with the job done right the first time. Clean facility with good Covid precautions in place. department, quick with the job done right the first time. Clean facility with good Covid precautions in place. More

by lynandlou.m Verified Customer Verified Customer

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Great people, great service .its a pleasure going to the dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. dealer. They even washed and vacuumed my car. My wife was thrilled. I don’t see her that happy in a while. More

by ossur422@aol.com Verified Customer Verified Customer

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We have been going to secor for many years, never had issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More impor issue, however, this last repair was a huge disappointment! It took 4 weeks and $4200!!!!! Not happy! Not friendly as it was in the past! More importantly, there was difficulty in finding a part to fix air bag malfunction, if a dealership as Secor works on Volvo can’t complete repair in a timely manner on my wallet was a joke!! I had to pay for a rental beyond their one week for payment!! The day I picked up my Volvo, and I find the messages of airbag needs service??!! I was so livid!!!! Not Happy!!!!! Also, They usually as a courtesy, wash and vacuum your car…Not done and never going back unless they can treat me as a faithful customer! More

by KIMBERLYMMAIN Verified Customer Verified Customer

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