Keith Mattingly
Keith Mattingly at Secor Volvo Cars
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Keith Mattingly

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.8
276 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

27 yrs, 3 mos

4.8

276 Reviews

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276 Reviews of Keith Mattingly

May 01, 2025

Dealership Rating
Employee Rating

Service was timely and neatly done. They even washed my car. They are professional and courteous. Thanks Secor Volvo! More

by Nate
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

April 25, 2025

Dealership Rating
Employee Rating

Terrible, tell you your car is ready and it’s not fixed, 2 days of work I had to leave early and find rides to the shop when the problem was still not fixed. This service center is the worst I’ve ever dealt More

by dimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julie Mei

Apr 28, 2025

Secor Volvo Cars responded

We are very sorry to learn of your experience; we strive to fix it right the first time. Please feel free to contact me with more information so we may help resolve any outstanding concerns. Thank you. Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x103

April 23, 2025

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Employee Rating

They were very professional very accommodating, cause I was travelling back to Canada. They were able to take my vehicle in earlier that day I would have to fix the problems. More

by LIAM7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss

April 23, 2025

Dealership Rating
Employee Rating

Good service very professional quick easy no hassles no pressuring a great experience. We definitely recommend. More

by robertgilmore64
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

April 21, 2025

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I appreciate the level of service provided by Keith and his colleagues at the front service desks. This is our first Volvo vehicle and a client if mine recommended Secor. The professionalism and expertise More

by IC.fxix
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

April 17, 2025

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I have only owned cars from Secore Volvo, All my experiences have been exceptional . I have recommended This Dealership to Friends and Family. First Class service every Time More

by RGONZO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

April 12, 2025

Dealership Rating
Employee Rating

Very good customer service, prompt professional keep you up-to-date on what’s happening very pleased with my experience More

by robertgilmore64
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

April 10, 2025

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Employee Rating

Great communication, competent service, Friendly and polite service personal. Quick turnaround time., professional. Thank you More

by SWELSHOCK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

April 04, 2025

Dealership Rating
Employee Rating

Great service. Great people. It says a lot about a service dept and Secor, when the same people have worked there for many years. More

by SUZY0
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Julie Mei

April 01, 2025

Dealership Rating
Employee Rating

Great service, efficient and courteous. Loving my new car. Thanks to Steve for a stress free sale. More

by DWEINSCHENKER
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Recommend Dealer
Yes
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