
Keith Osier
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
24 yrs, 1 mo
Industry Experience
29 yrs, 1 mo
Languages Spoken
English
258 Reviews
Write a Review258 Reviews of Keith Osier
July 23, 2025
Easy to schedule an appointment. Employees are all friendly and helpful. Best experience I have had at a dealership. Zach fixed a problem numerous other techs could not, and quickly! Employees are all friendly and helpful. Best experience I have had at a dealership. Zach fixed a problem numerous other techs could not, and quickly!! Awesome service! More
Other Employees Tagged: Jack Hawes
July 20, 2025
Worked with me to get me what I could afford in a timely manner. Highest trade in value compared with what 2 other dealers offered. I will be back. manner. Highest trade in value compared with what 2 other dealers offered. I will be back. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Sneddon, Jack Hawes, Darren Van Orden
July 13, 2025
I had a fantastic experience at Cortese. My sales representative Massimo was an absolute delight and helped me find the vehicle I had been looking for at the right price. I will definitely b My sales representative Massimo was an absolute delight and helped me find the vehicle I had been looking for at the right price. I will definitely be returning!!! More
Other Employees Tagged: Chris Whaling , Massimo
February 17, 2025
Excellent work thank you for everything you’ve done. I personally would say you’re at 3×100% thank you very much for all you did. I personally would say you’re at 3×100% thank you very much for all you did. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Al Rossester, Ed Smith
February 17, 2025
Was just a tire rotation. Had some reward points so was free and the service was completed on time. Had some reward points so was free and the service was completed on time. More
Other Employees Tagged: Jack Hawes
February 07, 2025
Great service love dealing with all the people at cortese they make car troubles easier they make car troubles easier More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Al Rossester, Ed Smith
January 27, 2025
Have been customers for 30+ years and purchased many cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organ cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organization. More
Other Employees Tagged: Patrick Zimmerman, Jack Hawes, Darren Van Orden
January 08, 2025
I had such a wonderful experience here after my ford explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative and let me know what was going on. Couldn’t have been happier with Cortes, I really appreciate the hard work on my car, I didn’t have to trade it in after they were done like I thought I would have to. They did a great job! Always got me in when I could make it there when needed! Thank you to Darren and everyone there! More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Al Rossester, Ed Smith