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Keith Osier
Keith Osier | Page 19
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
263 Reviews
Dealership Experience
24 yrs, 11 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
263 Reviews
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263 Reviews of Keith Osier
September 19, 2019
Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIRE DOOR and there customer service people were xxxxxxxxx besides one lady. just old grumpy xxxxxxxx trying to take advantage of you. More
by GRIMY xxxx JR
Verified CustomerOther Employees Tagged: Scott Rhodes, Patrick Zimmerman, Joe Cavallario , Shane Chapin, Ron Christiano, Jeff Cooper, David Eichelberger, Dave Robinson, Ed Smith, I dont know there names. i didnt come incontact with 10 people.
September 16, 2019
Great Group of Service Personnel / Cashier Everyone is friendly, sociable, values your time. Vehicle is ready within an hour. Always look forward to taking car in for Service because I know Everyone is friendly, sociable, values your time. Vehicle is ready within an hour. Always look forward to taking car in for Service because I know work will be completed in a timely manner. More
by JAMA11
Other Employees Tagged: Darren Vanorden 5 Stars
September 16, 2019
20,000 mile checkup It was easy to set up an appointment online. I chose to wait for the vehicle which was completed within the hour. I was pleased with the speedy and fr It was easy to set up an appointment online. I chose to wait for the vehicle which was completed within the hour. I was pleased with the speedy and friendly service that was provided. More
by dpeters5
Other Employees Tagged: Lou Siragusa
September 16, 2019
Always great Service The reason I stay with this dealership is because of it's service department. You are always treated with professionalism and a courteous staff. They The reason I stay with this dealership is because of it's service department. You are always treated with professionalism and a courteous staff. They listen carefully to your problems and work on solutions. Their prices are competitive with outside shops. My car is always returned within the estimated time that they give. I have nothing but good things to say about them. I think if their service department staff moves I would is one of the best I've encountered during my car buying years. More
by SRELLOBO
Other Employees Tagged: Patrick Zimmerman
September 09, 2019
Great service! 9/7/2019 This was my first time getting my 2018 Ford Escape serviced after buying it at the dealership. I was pleasantly surprised to just have to pull in to t This was my first time getting my 2018 Ford Escape serviced after buying it at the dealership. I was pleasantly surprised to just have to pull in to the service (not park outside) garage and check in. The staff was friendly, relatable, and professional. Service took maybe 45 minutes tops. Overall A++ More
by Shawn R.
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman , Dave Robinson, Ed Smith
August 27, 2019
Oil change Good service. Completed faster than expected. They were fast and efficient. It’s good to set up an appointment cause then you don’t have to sit aroun Good service. Completed faster than expected. They were fast and efficient. It’s good to set up an appointment cause then you don’t have to sit around and wait until they have an opening to fit you in. More
by RVOGENITZ
Other Employees Tagged: Scott Rhodes, Darren Sneddon
August 08, 2019
Is always just fine Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. Everyone involved in the transaction of car repair, including the shuttle driver (Dick) are all caring and helpful whether you wait or request a ride. More
by akelly4
Other Employees Tagged: Darren's team
July 10, 2019
Efficient, friendly, and helpful Great service! Everyone working in the service center was friendly and worked quickly to get me in and out. I would highly recommend their service cen Great service! Everyone working in the service center was friendly and worked quickly to get me in and out. I would highly recommend their service center to anyone looking to have work done. More
by osiernicole1
Other Employees Tagged: Darren, Service Advisor
July 09, 2019
Top notch service Great service always from these guys! From Keith & Darren in service to Shane & Cardell in sales I always feel taken care of and get genuine opinions Great service always from these guys! From Keith & Darren in service to Shane & Cardell in sales I always feel taken care of and get genuine opinions and options More
by Dell
Other Employees Tagged: Cardell Bouie, Shane Chapin
June 21, 2019
over the top From Darren in service to Cardell in sales, You can't beat Cortese for the best buying experience in Rochester. We will continue to shop at Cortese Fo From Darren in service to Cardell in sales, You can't beat Cortese for the best buying experience in Rochester. We will continue to shop at Cortese Ford and will recommend Cortese to our family and friends. More
by stew mcbean
Other Employees Tagged: Patrick Zimmerman , Cardell Bouie, Ron Christiano, Jeff Cooper, Darren in service, top notch!
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