Keith Osier | Page 20

A++++ Service The service always does a good job, keep up the good work everyone. I will always take my Ford vehicles to Cortese Ford. Thanks again The service always does a good job, keep up the good work everyone. I will always take my Ford vehicles to Cortese Ford. Thanks again More

by rpercoli Verified Customer Verified Customer

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Darren is great service is always good. I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car la I have had great service at the Cortese Ford store. On the other hand my wife recently had a very bad experience at Cortese Jeep. We left the car late the previous night for an oil change and air in a tire. The next day at noon my wife checked on the status of the service. Nick the service advisor indicated that because we did not have an appointment he wasn’t sure when he would get to service her car. She had indicated she needed it by 2 pm in order to pick up our grandchildren. She told him not to bother to work on the car. and she picked it up and took it to Monroe Muffler. The work was done there in 20 minutes. We have been going to Cortese for service on this car since she purchased it in 2011. We were very disappointed because we have been using Cortese for service for 20+ years. Tim Young the previous service provider was wonderful, needless to say we will not return to Cortese Jeep. Please feel free to pass this message onto John Cortese who is a friend. Thanks Frank Geraci More

by FGERACI Verified Customer Verified Customer

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My experience at your service dept was excellent , I recomme Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osi Patrick was my service representative and he is fantastic, always works with me to make me understand and I feel very comfortable with them, Keith osier has got to be one of the best service managers in the country More

by sgorevski611 Verified Customer Verified Customer

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Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More

by Kelly.jim48 Verified Customer Verified Customer

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Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIRE DOOR and there customer service people were xxxxxxxxx besides one lady. just old grumpy xxxxxxxx trying to take advantage of you. More

by GRIMY xxxx JR Verified Customer Verified Customer

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Great Group of Service Personnel / Cashier Everyone is friendly, sociable, values your time. Vehicle is ready within an hour. Always look forward to taking car in for Service because I know Everyone is friendly, sociable, values your time. Vehicle is ready within an hour. Always look forward to taking car in for Service because I know work will be completed in a timely manner. More

by JAMA11 Verified Customer Verified Customer

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20,000 mile checkup It was easy to set up an appointment online. I chose to wait for the vehicle which was completed within the hour. I was pleased with the speedy and fr It was easy to set up an appointment online. I chose to wait for the vehicle which was completed within the hour. I was pleased with the speedy and friendly service that was provided. More

by dpeters5 Verified Customer Verified Customer

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Always great Service The reason I stay with this dealership is because of it's service department. You are always treated with professionalism and a courteous staff. They The reason I stay with this dealership is because of it's service department. You are always treated with professionalism and a courteous staff. They listen carefully to your problems and work on solutions. Their prices are competitive with outside shops. My car is always returned within the estimated time that they give. I have nothing but good things to say about them. I think if their service department staff moves I would is one of the best I've encountered during my car buying years. More

by SRELLOBO Verified Customer Verified Customer

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Great service! 9/7/2019 This was my first time getting my 2018 Ford Escape serviced after buying it at the dealership. I was pleasantly surprised to just have to pull in to t This was my first time getting my 2018 Ford Escape serviced after buying it at the dealership. I was pleasantly surprised to just have to pull in to the service (not park outside) garage and check in. The staff was friendly, relatable, and professional. Service took maybe 45 minutes tops. Overall A++ More

by Shawn R. Verified Customer Verified Customer

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Oil change Good service. Completed faster than expected. They were fast and efficient. It’s good to set up an appointment cause then you don’t have to sit aroun Good service. Completed faster than expected. They were fast and efficient. It’s good to set up an appointment cause then you don’t have to sit around and wait until they have an opening to fit you in. More

by RVOGENITZ Verified Customer Verified Customer

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