Keith Quackenbush | Page 3

They were willing to honor the legacy discount that I had used on my most recent Suburban in 2014. Some other dealers told me it was no longer available. They however did not give me the same trade in amoun used on my most recent Suburban in 2014. Some other dealers told me it was no longer available. They however did not give me the same trade in amount that they quoted me when I placed the order. I was given 10 percent less and told that my vehicle's value had changed over the last month and a half. The last problem was the pressure I felt to purchase the extended warranties. I don't believe there is value to these products at such high initial prices and I believe that it wasn't fair that the products were not completely explained before the last minutes of closing the deal. More

by mdrobek0 Verified Customer Verified Customer

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Keith was very helpful in our recent car purchase and provided good service. The management is outstanding and Todd agreed to deliver our car to our doorstep. I thank the management for keeping up their provided good service. The management is outstanding and Todd agreed to deliver our car to our doorstep. I thank the management for keeping up their reputation to serve their customers. More

by bhavnacontact1 Verified Customer Verified Customer

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I think the staff is very helpful and worked with us to get the truck we wanted. get the truck we wanted. More

by mitchel.petit Verified Customer Verified Customer

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It was a quick and easy process, everyone was very helpful and very friendly. Love my new car! helpful and very friendly. Love my new car! More

by stephens2denison Verified Customer Verified Customer

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Helpful, efficient, knowledgeable staff that help make a smooth buying experience. Car was ready when we arrived. smooth buying experience. Car was ready when we arrived. More

by lkravitz Verified Customer Verified Customer

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No haggling which I like. Worked with me on numbers and pricing. Made buying easy Worked with me on numbers and pricing. Made buying easy More

by scottmuir80 Verified Customer Verified Customer

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They were professional They negotiated They delivered I thought Keith was great. Only dealt with Kyle on the phone. He was pleasant and professional. delivered I thought Keith was great. Only dealt with Kyle on the phone. He was pleasant and professional. More

by mwmeyer35 Verified Customer Verified Customer

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Great Service! They had everything ready for me when I got there and made it a great experience! Everyone was very helpful and answered all of my questions. Thank They had everything ready for me when I got there and made it a great experience! Everyone was very helpful and answered all of my questions. Thank you! I love my new car!!! More

by tiffanie.piazza Verified Customer Verified Customer

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Members worked hard to find the best deal for me. Excellent job!! Great customer service!!! Excellent job!! Great customer service!!! More

by Ida Duffy Verified Customer Verified Customer

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Can’t say enough good things about our experience purchasing our new Colorado! Patrick Browning is a fantastic and very knowledgeable salesman and Keith Quackenbush made the the paperwork fast and ea purchasing our new Colorado! Patrick Browning is a fantastic and very knowledgeable salesman and Keith Quackenbush made the the paperwork fast and easy. Everyone we encountered was extremely friendly and helpful! We wouldn’t hesitate to recommend Ferman Chevrolet and will be happy to purchase from them again in the future. More

by lcmarschall Verified Customer Verified Customer

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