Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

Contact Me
4.9
325 Reviews
4.9

325 Reviews

Write a Review

325 Reviews of Keith Shockency

May 15, 2025

Dealership Rating
Employee Rating

I love taking my car to this dealership. They are so friendly and my last appointment, they offered me a ride to my home, so I didnt have to wait in the lobby. More

by 15942RAEJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2025

Dealership Rating
Employee Rating

Fantastic experience! Great car and easy transaction. Ryan is the best!!! Highly recommend this dealership! More

by jkeck3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

never have I had a problem with Lima Auto Mall always very at letting me know what's up More

by mlopshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

No parts in stock, didnt want to see any issues i was having with the vehicle. More

by Destroi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 27, 2025

Dealership Rating
Employee Rating

Friendly people and good service. Customer lounge was clean and comfortable! Vehicle was.done in good time More

by denb1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2025

Dealership Rating
Employee Rating

Keith took care of my ongoing problem with my Cadillac and I appreciate all of his help. More

by jimbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 24, 2025

Dealership Rating
Employee Rating

Fast and efficient, great service and friendly staff. I will use for all my GM service needs! More

by Matt Lhamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Swaney, Eriq Gibson

January 18, 2025

Dealership Rating
Employee Rating

Service at Lima Auto Mall is great. Check out ok and bringing in other car to be serviced soon. More

by Larry l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2025

Dealership Rating
Employee Rating

Best service dept. , and Techs I have been going to this dealership for over 20 years. They are best in the northwest ohio area. Taking care of your vehicles service. T More

by pkoch56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Wellman, Adam Bondrowski , Ryan

January 08, 2025

Dealership Rating
Employee Rating

You did not re set my oil site into do it myself, hoping it was lk More

by TINA.BROWN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor

1
...

Dealership Inventory (149 Vehicles)

used 2023 Chevrolet Malibu car, priced at $19,899
2023 Chevrolet Malibu
used
Sterling Gray Metallic exterior
CVT
Front-wheel Drive
new 2025 Chevrolet TrailBlazer car, priced at $29,745
2025 Chevrolet TrailBlazer
new
Marina Blue exterior
CVT
Front-wheel Drive
new 2025 Chevrolet Silverado 2500 car, priced at $65,930
2025 Chevrolet Silverado 2500
new
Red Hot exterior
Automatic
Four-wheel Drive
used 2024 Chevrolet Colorado car
2024 Chevrolet Colorado
used
N/A exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Equinox car, priced at $40,080
2026 Chevrolet Equinox
new
Blue exterior
Automatic
All-wheel Drive
used 2018 Ford Escape car, priced at $15,994
2018 Ford Escape
used
Shadow Black exterior
Automatic
Front-wheel Drive