Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency | Page 35

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
363 Reviews
4.9

363 Reviews

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363 Reviews of Keith Shockency

November 28, 2018

Dealership Rating
Employee Rating

One call and done! I called, got in the same day and my car was ready in less than an hour. After coming back from vacation and a thousand errands to run, not having to More

by Ms Vett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, Ryan Swaney

November 17, 2018

Dealership Rating
Employee Rating

Oil change They have always been knowledgeable and courtieous. I have always been treated fairly. Would recommend your establishment to all my friends and family More

by dartanion001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle, Steve Morrison

November 11, 2018

Dealership Rating
Employee Rating

Fantastic !! No high pressure sales. Honesty and Integrity......need I say more ?? They understand the costumers concerns and situations, they give them facts and help them choose will w More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Chris Kiefer, Eric Maenle, Luke Taylor

November 01, 2018

Dealership Rating
Employee Rating

excellent and professional, friendly, on time service always treated respectfully, just all around good people make a good place to work, provide good service, on time scheduling makes for a happy cutome More

by bigguy16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Crist, Ryan Swaney, Luke Taylor, the young lady in the body shop office that does estimates and paperwork--very pleasant

October 31, 2018

Dealership Rating
Employee Rating

New Car All the guys are caring about your wants and needs. Good group of guys inside and out. Service is excellent! Friendly and Caring! Keep up the good More

by EJOSTPILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Gaines , Chris Kiefer, Eric Maenle, Ryan Swaney, Secretaries, especially Judy and the lady at the payment window for service! Awesome!!!

October 31, 2018

Dealership Rating
Employee Rating

Great service! I am always confident that when I bring in my vehicle, it will be taken care of ! I have respect for the opinions of the people in the service depart More

by DBODEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, Caleb

October 27, 2018

Dealership Rating
Employee Rating

All Points inspection and oil change I am very satisfied with my service. I was kept informed of everything that was going on with my vehicle by the service advisor. Thank you. More

by rsassie193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2018

Dealership Rating
Employee Rating

Fast, Friendly service Everyone is very friendly at the Lima Auto Mall! They give fast, friendly service. They remember me when I come into the dealership and treat me jus More

by FIELDS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Tanguay, Josh Gaines

October 20, 2018

Dealership Rating

Happy customer Very pleased. Staff were very polite. They told me when my car would be ready, and it was. They also shared with me that I needed new tires before More

by nhgalvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor

October 19, 2018

Dealership Rating
Employee Rating

Oil change, maintenance check up They got me in for my appointment on time. Nice waiting area while they worked on my vehicle. Gave me an easy to read summary of my maintenance check More

by LISA.HAIDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert "Spanky" Mulcahy

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