Keith Sutton | Page 18

Kieth is always great to work with. All of the service on our 2013 Kia has been done thee and we keep coming back because we can trust them. He explains things thoroughly and emphasizes All of the service on our 2013 Kia has been done thee and we keep coming back because we can trust them. He explains things thoroughly and emphasizes what needs to be done vs what can wait. More

by Kia Driver Verified Customer Verified Customer

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Overall service was good and facilities also were satisfactory. Keith was pleasant and professional and I will continue to go back satisfactory. Keith was pleasant and professional and I will continue to go back More

by tgaughan82 Verified Customer Verified Customer

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Nothing but good things to say about Jim Butler Kia’s service department. They listen to what I'm saying and find the problem and offer best and worst case scenarios and offer solutions. The work perform service department. They listen to what I'm saying and find the problem and offer best and worst case scenarios and offer solutions. The work performed is always good, but if there is an issue they make it right. More

by John H. Verified Customer Verified Customer

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The day I went to look at a car I knew I was going to purchase, but I appreciated not being bombarded with salesman on the lot. The dealership is very clean and modern. I never felt pressured into anythi purchase, but I appreciated not being bombarded with salesman on the lot. The dealership is very clean and modern. I never felt pressured into anything. We noticed some small dents on the roof possibly from transport and my salesman Jean made sure these were fixed free of charge. When I came in for my first oil change I was in and out in about half an hour. Keith was very attentive and there was a large waiting area. I love my new car and have had nothing but positive experiences at Jim Butler KIA. More

by laura.shaw87 Verified Customer Verified Customer

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Did their best to help us every step of the way. Much appreciated! Keith was great. Much appreciated! Keith was great. More

by Hbenita85 Verified Customer Verified Customer

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I recently had my vehicle serviced at Jim Butler Kia in Chesterfield and the entire experience exceeded my expectations. From the moment I pulled in, the staff was professional, courteous, and efficient. T Chesterfield and the entire experience exceeded my expectations. From the moment I pulled in, the staff was professional, courteous, and efficient. The service manager Keith kept me informed every step of the way, clearly explaining what my car needed and how long it would take. The waiting area was clean, comfortable, and well-stocked, which made the short wait much more pleasant. Even better, my car was ready on time, freshly washed, and running perfectly. I appreciate the honesty and transparency throughout the process—there were no surprise charges and they only recommended services that were actually needed. I’ll definitely be coming back for future maintenance. Highly recommend this dealership if you’re looking for quality service you can trust! More

by Sanja Verified Customer Verified Customer

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Keith was very informative and friendly. Told me what maintenance I should do, quoted me prices and had the work completed in a timely manner. Told me what maintenance I should do, quoted me prices and had the work completed in a timely manner. More

by lee Verified Customer Verified Customer

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Friendly staff, greeted when you enter the dealership. Clean and well maintained inside the dealership. Clean and well maintained inside the dealership. More

by tmixer80 Verified Customer Verified Customer

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Keith as always is the reason that I go to Jim Butler for maintenance and Jim Butler in general. Keith is honest, meets his commitments and offers advice. maintenance and Jim Butler in general. Keith is honest, meets his commitments and offers advice. More

by Jackson Verified Customer Verified Customer

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Had an appointment but had to wait—parking was also difficult —it seemed to be staffed well difficult —it seemed to be staffed well More

by fschwegel Verified Customer Verified Customer

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