Keith Sutton | Page 89

Sales Rep Cheryl and Donnie in finance were both excellent!! I would highly recommend Jim Butler KIA to anyone looking for a new KIA or just routine maintenance for there KIA vehicle. There service department ha I would highly recommend Jim Butler KIA to anyone looking for a new KIA or just routine maintenance for there KIA vehicle. There service department has excellent customer service and is always very friendly. Keith the service manager is excellent along with Venisha. My sales rep was Cheryl and she was very knowledgeable. She never once slowed down and had awesome customer service. Donnie the finance guy was able to close my deal without having to put money down, when the finance company wanted it. He was awesome as well. I'm very satisfied with my experience with Jim Butler KIA and all of its employees. More

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Great customer service Cheryl made car shopping easy! She knew so much about the vehicle I wanted to purchase and could explain all of the features on the model I chose. She Cheryl made car shopping easy! She knew so much about the vehicle I wanted to purchase and could explain all of the features on the model I chose. She also was able to get me a great deal and was so straightforward! Justin in financing was incredibly laid back and made the paperwork portion of my sale fly by! I walked away a happy customer today! More

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Meet all our expectations! The entire purchasing process was a breeze! Made an appointment and our appointment was right on time- check. Easy test drive- check. Had the exact c The entire purchasing process was a breeze! Made an appointment and our appointment was right on time- check. Easy test drive- check. Had the exact car I wanted- check. Paper work was easy to understand and was timely- check. Car is awesome- check. Happy customer- check! Our sales person Jaclyn Allison was an rockstar! More

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I bought a new vehicle and it was so easy. Financing went quick and the sale was easy. Thank you for making it fast and easy. quick and the sale was easy. Thank you for making it fast and easy. More

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Randy did a good job taking care of me. Got the car I wanted...I’m so freaky happy. Love this Kia Dealership. Thank You so much!!! wanted...I’m so freaky happy. Love this Kia Dealership. Thank You so much!!! More

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Repeat customer My first purchase went well and I like the service department so much when my car got totaled I returned to get a new one. They are helpful and no pre My first purchase went well and I like the service department so much when my car got totaled I returned to get a new one. They are helpful and no pressure sales team with a top notch service department. Hopefully I won’t need a new car for a while but I’ll be back when I do. More

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The BEST Car Buying Experience EVER What an awesome experience! We have bought several KIAs in the past and unfortunately our local dealer in Illinois wasn't able to get us the car my What an awesome experience! We have bought several KIAs in the past and unfortunately our local dealer in Illinois wasn't able to get us the car my wife wanted so she called around and decided to give Jim Butler a try and was thoroughly happy with the car and the sales and finance team. When she returned home, she told me about the outstanding service she received from Cheryl and Justin and told me that whenever I was ready for a new car that I absolutely needed to talk with them. Well wanting to stay local and not wanting to drive all the way to JB (45min) I tried our usual and two closer dealerships to see what deals could be made. I should have taken my wife's advice. Without getting into numbers I got an amazing Sorento and am totally happy with it. Cheryl and Justin made the experience effortless and even pleasurable (car buying, pleasurable?...wow!) Cheryl is super friendly, knowledgeable, and attentive to what I wanted. Justin answered all my questions regarding purchase versus lease and gave specific case examples. *Side note: I wanted my windows tinted. The price quoted at my former go-to dealership was THREE times higher than JB. Thanks Keith for your help! We will buy our cars from JB in the future. NO doubt. More

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Great Experience Again Excellent customer service. Terry Boelhauf in Sales and Justin Johnson in Finance helped with the purchase a new Kia. Just an easy process and very h Excellent customer service. Terry Boelhauf in Sales and Justin Johnson in Finance helped with the purchase a new Kia. Just an easy process and very helpful and informative along the way. I have used this dealership for past 10 years for service and always had a great experience with Keith Sutton. More

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New vehicle purchase Highly recommend Jim Butler Kia. Arrived on Saturday afternoon not intending to purchase a vehicle, and the courtesy I was shown along with the price Highly recommend Jim Butler Kia. Arrived on Saturday afternoon not intending to purchase a vehicle, and the courtesy I was shown along with the price I was quoted changed my mind. I would recommend Jim Butler Kia to anyone interested in a new vehicle even if Kia wasn't on your short list of car makers. More

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ABOVE and WAY BEYOND After a bunch of emails back and forth with a very very patient appointment person named Annie - I was guided to buy the exact kia soul EX that I was After a bunch of emails back and forth with a very very patient appointment person named Annie - I was guided to buy the exact kia soul EX that I was looking for ! Then when I got there for my appointment Cheryl Cooper made the whole purchase WAY easier then I could have hoped for ! There were a Bazzillion cars to pick from had I needed to, but the one I had been helped with was waiting for me on the floor when we got there - and Cheryl was so helpful showing me around what I bought ! To top it all off -- I actually purchased my Soul for less then I expected to !!! GREAT Experience!! The other relief was that there was NO sales pressure - AT ALL !!! More

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