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Keli Morin
Keli Morin at Family Ford of Enfield

Keli Morin | Page 6

Service Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
236 Reviews
4.7

236 Reviews

Write a Review

236 Reviews of Keli Morin

October 29, 2024

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Employee Rating

I have been here a couple times and have never been disappointed. The service is fast/efficient and the staff are all very pleasant. More

by ERIKWELCH1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Oct 29, 2024

Family Ford of Enfield responded

Erik, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 27, 2024

Dealership Rating
Employee Rating

Always feel like I am bothering service for my f350 I bought with 11k. Everyone seems like they hate their job. Wish I felt the dealership out better before making a long term decision on this purchase- More

by justinthompson514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Brown, Rick Gordon

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Oct 31, 2024

Family Ford of Enfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 26, 2024

Dealership Rating
Employee Rating

Family ford made my car buying experience comfortable. Brendan Miller did an excellent job. I would buy a car from him again. Karina Sarat, the business manager was also phenomenal. These two members of More

by tdd4s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Brendan Miller , Karin Sarat

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Oct 27, 2024

Family Ford of Enfield responded

We are very happy to hear that Brendan and Karina provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2024

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Employee Rating

Greg and the rest of the team in service are very courteous , communicative and professional. Everything was completed to expectation and ahead of schedule. More

by MICHAEL.DAMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Oct 27, 2024

Family Ford of Enfield responded

Thank you, Michael, for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Greg and our team were able to help, and we hope to see you again!

October 20, 2024

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Employee Rating

My 2001 F250 had an elusive brake problem. The service dept was very helpful in troubleshooting and determining the problem to be the ABS unit. Thanks to Keli, Eric and the rest of the Service More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric, Jay and Dave

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Oct 20, 2024

Family Ford of Enfield responded

Thank you so much, Pete, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2024

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Employee Rating

As always I can count on Family Ford for great service. Also the people in the service department are all very friendly. More

by NAN.DRENZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Oct 20, 2024

Family Ford of Enfield responded

Thank you, Nan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 16, 2024

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Employee Rating

On October 10th I had an 8:30 AM appointment for service for a recall. Everything happened as it should have. The problem was fixed quickly and I was on my way. Thank you Family Ford for a job well done. More

by Janis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Oct 17, 2024

Family Ford of Enfield responded

Thank you, Janis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

October 15, 2024

Dealership Rating
Employee Rating

Great timing and service, always happy when visiting family ford of Enfield ct and great customers service More

by stuvylyken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Oct 16, 2024

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

September 19, 2024

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Employee Rating

Very pleased with service. Service representative was very polite and knowledgeable about my concerns. The price was fair and the job was well done. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review, Tony! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

September 05, 2024

Dealership Rating
Employee Rating

Did what they said in a timely manner would recommend to others on a happy customer More

by naturalpestcontrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Sep 05, 2024

Family Ford of Enfield responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one.

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